- 300 lb weight capacity: Durable design provides stable and dependable support
- Deluxe captain’s seat: Premium comfort with stylish stitching for everyday riding
- Adjustable tiller: Customize steering position for improved comfort and ergonomics
- 10” pneumatic tires: Handles indoor and outdoor terrain with confidence
- 3” ground clearance: Smoothly navigates uneven surfaces and small obstacles
- 5.6 mph top speed & 24-mile range: Delivers reliable performance for extended travel
- Modern convenience features: Includes USB charging port and cell phone storage pocket
Shoprider Explorer
Shoprider Explorer


Key Highlights
Product Overview
With a 300 lb weight capacity, deluxe captain’s seat, and adjustable tiller, the Explorer provides a comfortable and customizable riding experience for a wide range of users.
Equipped with 10” pneumatic tires, 3” ground clearance, and limited suspension, this scooter is capable of handling both indoor and outdoor terrain while maintaining a smooth and stable ride.
The integrated LED headlight improves visibility and safety during low-light travel, while practical convenience features such as a built-in USB charging port and cell phone storage pocket help keep essentials within easy reach.
Capable of reaching speeds up to 5.6 mph with a travel range of up to 24 miles per charge, the Explorer combines comfort, durability, and thoughtful design for dependable everyday freedom and mobility.
Key Specifications
- Weight Capacity: 300 lbs.
- Maximum Speed: 5.6 mph
- Drive Range: 24 miles
- Battery Type: 12V 36Ah
- Ground Clearance: 3"
- Wheel Type: 4-Wheel
- Max Climbing Angle: 6°
Full Specifications
| Weight Capacity | 300 lbs. |
| Product Weight | 218 lbs. |
| Battery Weight | 22 lbs. (each) |
| Battery Type | 12V 36Ah |
| Maximum Speed | 5.6 mph |
| Drive Range | 24 miles |
| Seat Type | Captain's Seat |
| Overall Length | 51" |
| Overall Width | 24" |
| Ground Clearance | 3" |
| Front Wheel Size | 10" Pneumatic |
| Rear Wheel Size | 10" Pneumatic |
| Wheel Type | 4-Wheel |
| Max Climbing Angle | 6 Degrees |
Replacement Parts Warranty
Replacement parts are covered for 3 months or the remainder of the original unit warranty, whichever is longer.
Shoprider Limited Warranty Overview
Shoprider Mobility Products, Inc. warrants its scooters and power chairs against defects in materials and workmanship from the original purchase date, subject to the terms and exclusions outlined below.
- Valid only for products purchased in the United States from an authorized Shoprider provider
- Applies only to the original purchaser
- Covers repair or replacement of defective parts only
- Labor, shipping, transportation, and expedited shipping charges are not covered
- Proof of purchase is required for warranty claims
Warranty Coverage
- Frame: 5 year warranty
- Electronics: 12 months
- Motor / Transaxle / Brake: 12 months
- Batteries: 6 months
Warranty Conditions
- Warranty is only valid for products purchased from authorized Shoprider providers.
- Coverage applies only to the original purchaser.
- Warranty becomes void if non-genuine Shoprider parts are used or modifications are made.
- Registration card must be completed and returned within 30 days of purchase.
- Annual maintenance schedules must be followed.
- No dealer or provider may extend or modify the warranty terms.
Warranty Exceptions
- Transaxle: Increased operational noise is not covered.
- Motor: Damage caused by worn motor brushes not being replaced is excluded.
- Brake Pads: Considered wear items; covered for one year only.
- Batteries: Battery leakage or damage is not covered by Shoprider.
- Controllers: Damage caused by negligence or liquid exposure may void coverage.
Warranty Exclusions
- Plastic shrouds and covers
- Seat upholstery and arm pads
- Tires and other wear items
- Shipping and transportation damage
- House calls, pickup, or delivery services
- Unauthorized repairs or modifications
- Damage caused by misuse, negligence, or improper maintenance
Shipping & Transportation
All transportation costs and shipping damage related to warranty repairs or replacement parts are the responsibility of the original purchaser.
Legal & Liability Information
- Implied warranties are limited as permitted by state law.
- Distributor liability is limited to repair or replacement of defective parts.
- Distributor is not liable for indirect, incidental, or consequential damages.
- This agreement is governed by the laws of the State of California.
- Warranty modifications must be made in writing by an officer of Shoprider Mobility Products, Inc.
Overview
If a product is not the right fit, you may request a return authorization by submitting an RMA request. Once submitted, our team will review your order and contact you with next steps, including eligibility confirmation and return instructions.
All returns must be pre-approved and assigned an RMA number before being shipped back. Items sent without authorization may be rejected.
Orders shipped outside the United States via freight forwarders are not eligible for return under any circumstances.
Return Merchandise Authorization (RMA)
- Items must be new and unused
- No signs of wear, damage, or installation
- Original packaging required
- Return request must be made within 30 days (brand-dependent)
- Enhance Mobility: 7-day return window
- Must ship within 7 days of receiving RMA
- 20% restocking fee may apply
- Unauthorized returns will not be accepted
Contact:
727-537-6275 or info@suncoastmobility.comNon-Returnable Items
- Custom-built or custom-configured products
- Open-box or used items
- Lift chairs with custom fabric, heat, or massage options
- Golden Technologies PR-502 lift chairs
- Lift chairs removed from original packaging (must be factory sealed)
Return Shipping
- Both outbound and return shipping fees apply
- Insurance is strongly recommended for high-value items
- Incorrect return shipments may incur additional charges
- $30 fee may apply for missed carrier pickups
Canceled Orders
- Orders must be accepted before return processing
- Refused deliveries incur return shipping costs
- Restocking fees between 15%–25% may apply
- Expedited shipping fees are non-refundable
Refunds & Credits
- Inspection period: 2–3 weeks
- Refunds processed after approval
- Defective items must be reported immediately
Brand Return Time Frames
- Enhance Mobility: 7 days
- EV Rider: 14 days
- Golden Technologies: 3 days (unopened only)
- Shoprider: 14 days
- Merits Health: 14 days
- ComfyGO: 14 days
- Tzora: 14 days
- Afikim: 3 days
- eFOLDi: 3 days
- Glion: 25–30 days
- Bespoke: 14 days
- Drive Medical: Non-returnable if opened
- Feather Mobility: 14 days
How to Request a Return (RMA)
- Provide your order number
- Include item details
- State reason for return
Submit request:
REQUEST AN RMAOr call: 727-537-6275
Financing provided by: Shop Pay by Affirm
Installments
Payment Plans
Purchases between $50 to $20,000 USD are eligible.
Pay in 4 ($50–$999)
- Interest-free payments every 2 weeks
- No impact on credit score
Pay Monthly ($150–$20,000)
- 3, 6, or 12-month terms
- Rates from 0–36% APR
- No credit score impact to apply
Note: Offers may vary by retailer.
Eligibility Requirements & Credit Score
- Must be 18+ years old
- Must reside in the US
- Must pay in USD
Credit score is not affected for "Pay in 4". Monthly plans may be reported to credit bureaus.
Note: US shipping address required.
Fees or Penalties
- No interest on 4-payment plans
- Monthly plans may include interest
- No late fees
- Early payment allowed without penalty
Late payments may affect future eligibility.
Restricted Items
- Cash advances
- Illegal items
- Weapons
- Narcotics
- Alcohol / tobacco
- Cryptocurrency
- Money transfer services
- Loan / credit card payments
Terms of Service
Disclosure
Rates from 0–36% APR. Options depend on eligibility.
Example: $800 purchase → 12 payments of $72.21 (15% APR) OR 4 payments of $200.
Affirm manages Shop Pay Installments.



