An in-home service contract simply means if you encounter a technical issue with your unit a technician will be sent into your home to make the appropriate repairs. We ask that all clients please contact us directly to start this process. Once we are made aware of the issue we will contact the manufacturer on your behalf to generate a service request. Once service is requested the technician will contact the client directly to schedule a date and time to come into their home to diagnose and repair the unit. Most service contracts are good for up to one year, but additional years can be purchased to extend your coverage.
All Golden Technologies units come with a one year contract that can also be upgraded to a two or three year plan if the client is looking for added coverage. Every Enhance Mobility product will also come with a one-year contract that is paid for by Suncoast Mobility (this can be upgraded to two years for an additional fee). Unfortunately all EV Rider and E Wheels products do not come with a service contract of any kind, we apologize for this inconvenience. We do however have a nationwide network of technical experts that we could possibly use to aid the client in getting the appropriate repairs made. If you would like to speak with a highly qualified customer service representative please call us at (727) 537-6275 today.