Privacy Policy

 

Suncoast Mobility Privacy Policy

Suncoast Mobility Privacy Policy
Last updated: July 2, 2026

This Privacy Policy explains how Suncoast Mobility ("we", "us", or "our") collects, uses, and protects your personal information when you visit or shop on suncoastmobility.com (the "Site") or use any related online services (the "Services"). Our business specializes in mobility scooters and accessibility equipment and this notice applies to all visitors, customers, and account holders on our Site.

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site and Services.

Information We Collect

We collect personal information to operate our mobility scooter e‑commerce store, process orders, and improve your experience.

Information you provide directly

When you shop with Suncoast Mobility or contact us, you may provide:

  • Name and basic contact details (billing and shipping address, email, phone number).

  • Order and payment information (products purchased, order total, payment confirmation; payment details are processed securely by third‑party providers).

  • Account details if you create an account (username, password, preferences).

  • Customer service information (questions about mobility scooters, accessibility products, warranty, returns, and other support messages).

Some features, such as placing an order or creating an account, require certain information. If you choose not to provide it, you may not be able to use those features.

Information collected automatically

When you visit our Site, we automatically collect Usage Data using cookies and similar technologies:

  • IP address, device type, and browser information.

  • Pages you view, products you click (such as specific mobility scooters), and time spent on the Site.

  • Referring pages (for example, Google searches for “mobility scooters in Florida”).

This information helps us analyze traffic, improve navigation, and optimize our content for search engines and users.

Information from third parties

We may receive information about you from:

  • Shopify, our e‑commerce platform provider, which powers our online store and checkout.

  • Payment processors that handle credit/debit card transactions and other payment methods.

  • Analytics and advertising partners (such as Google Analytics or ad platforms) that help us understand site performance and marketing effectiveness.

Any information we receive from third parties is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

We use personal information to run our online mobility scooter store, fulfill orders, and provide customer support.

  • Providing products and services
    We use your information to process payments, confirm orders, arrange shipping and delivery, facilitate returns/exchanges, and manage your customer account.

  • Customer support
    We respond to your inquiries about mobility scooters, accessories, financing, warranties, and order status, and keep a record of communications to improve our service.

  • Website improvement and analytics
    We analyze how visitors use our Site to improve navigation, product pages, content structure, and mobile performance.

  • Marketing and advertising
    We may send email updates, special offers, and product news related to mobility scooters and accessibility equipment if you opt in. You can unsubscribe at any time by using the link in the email.

  • Security and fraud prevention
    We use personal information to detect and prevent fraudulent transactions, protect accounts, and secure our systems.

Cookies and Tracking Technologies

Like most e‑commerce sites, Suncoast Mobility uses cookies, pixels, and similar technologies to remember your preferences, keep items in your cart, and understand how visitors interact with our Site.

Cookies help us:

  • Maintain your shopping cart and account session.

  • Measure traffic and engagement on key pages (such as product detail and checkout pages).

  • Improve page speed and user experience, especially on mobile devices.

  • Deliver more relevant advertising.

Most browsers accept cookies by default, but you can choose to block or delete cookies in your browser settings. Please note that disabling cookies may affect certain features of the Site, including checkout and account login.

For information about cookies used by Shopify, visit Shopify’s Cookie Policy.

How We Share Your Information

We do not sell personal information in the conventional sense, but we may “share” data for advertising and analytics as defined under some privacy laws.

We may share personal information with:

  • Service providers
    Including Shopify, payment processors, shipping carriers, email service providers, and analytics tools that help operate our mobility scooter store and deliver orders.

  • Marketing and advertising partners
    To deliver and measure digital advertising and promotions related to Suncoast Mobility products.

  • Business affiliates
    Within our corporate group for administrative and operational purposes.

  • Legal and compliance
    When required by law, regulation, or court order, or to protect our rights, property, and customers.

Where required, we offer options to opt out of certain types of data sharing or targeted advertising.

User‑Generated Content (Reviews)

Our Site may allow you to post product reviews or other content. Any information you include in reviews or other public areas of the Site may be visible to other visitors.

We are not responsible for how others may use publicly available information, so please avoid sharing sensitive personal details in reviews.

Links to Other Websites

Suncoast Mobility may link to third‑party websites, such as manufacturers, finance providers, or informational resources on accessibility. We do not control and are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before submitting any information.

Children’s Privacy

Our Site and Services are intended for adults purchasing mobility scooters and related products. We do not knowingly collect personal information from children under 16.

If you believe a child has provided us personal information, please contact us so we can remove it.

Security and Data Retention

We use reasonable technical and organizational measures to protect your personal information, but no online system can be completely secure. You are responsible for maintaining the confidentiality of your account credentials.

We retain personal information only as long as needed to:

  • Fulfill orders and provide services.

  • Comply with legal obligations and tax requirements.

  • Resolve disputes and enforce our agreements.

Your Privacy Rights

Depending on where you live, you may have rights such as:

  • Accessing the personal information we hold about you.

  • Requesting corrections or updates.

  • Requesting deletion in certain circumstances.

  • Opting out of marketing emails and, where applicable, certain data sharing or targeted advertising.

To exercise these rights, please contact us using the details below. We may need to verify your identity before completing your request.

Contact Suncoast Mobility

If you have questions about this Privacy Policy or how we handle your personal information, contact:

Suncoast Mobility
Email: info@suncoastmobility.com
Phone: 727-537-6275
Website: https://suncoastmobility.com

 

Find the Right Golden CarryOn for Your Lifestyle

The Golden Buzzaround CarryOn Series gives you two folding mobility scooter options designed for people who want easier transportation without giving up the features they need.

The CarryOn GB120 emphasizes lighter portability, while the CarryOn HD GB220 offers a higher weight capacity, larger wheels, a more substantial seat, and additional performance features.

At Suncoast Mobility, we'll help you compare the details that matter—including weight, weight capacity, folded dimensions, range, comfort, and transportation.

COMPARE THE CARRYON MODELS

Shop Golden Buzzaround CarryOn Mobility Scooters

Choose the CarryOn that fits your needs, your vehicle, and your lifestyle.

Before You Buy a Folding Scooter, Ask These 5 Questions

  • HOW MUCH CAN YOU COMFORTABLY LIFT?


    Don't just look at the scooter's total weight.

    Pay attention to the heaviest piece you'll actually have to lift when loading your scooter into a vehicle.

    CarryOn: 47.5 lbs

    CarryOn HD: 52.5 lbs

  • WILL IT FIT IN MY VEHICLE?


    Measure your vehicle before you buy.

    Consider:

    • Trunk opening
    • Trunk depth
    • Trunk width
    • Available height

    Then compare those measurements with the scooter's folded dimensions.

  • HOW MUCH RANGE DO I NEED?


    Think about your typical day.

    Are you using your scooter for shopping trips, restaurants, vacations, or longer outdoor trips?

    Choose a range that makes sense for how you'll actually use the scooter.

  • HOW IMPORTANT IS COMFORT?


    Portable doesn't have to mean uncomfortable.

    Look at:


    • Seat width
    • Seat depth
    • Backrest
    • Legroom
    • Riding position
    • Suspension, if applicable

  • HOW WILL YOU TRANSPORT IT?


    Think about your transportation routine.

    Will you:


    • Lift it into a trunk?
    • Put it in an SUV?
    • Travel by airplane?
    • Take it on cruises?
    • Store it at home?

    Your answer can help determine 
    which folding mobility scooter may be the best fit for your needs.
Shop Golden CarryOn Scooters

Will a Folding Scooter Fit in Your Vehicle?



One of the most important things to check before buying a folding mobility scooter is whether it will actually fit in your vehicle.

Don't just measure the inside of your trunk.

Measure the opening.

The scooter has to physically pass through the opening before it can be placed inside.

Pro Tip:

Grab a tape measure and write down:

Trunk Opening: ______

Trunk Depth: ______

Trunk Width: ______

Available Height: ______

Then compare those measurements with the scooter you're considering.

SHOP MONARCH SCOOTERS

Built for Travel

  • ✈️ AIR TRAVEL


    The Buzzaround CarryOn's features removable lithium-ion batteries designed to make air travel more convenient. Their portable, travel-friendly design makes them a practical option for taking your mobility scooter on your next vacation.

    Always check your airline’s current lithium battery requirements before flying, as approval and documentation may vary by airline.

  • 🚢 CRUISE TRAVEL


    The Golden Buzzaround CarryOn and CarryOn HD feature a fold-flat design that makes them easier to transport and store than many traditional mobility scooters. The CarryOn folds to just 12" tall, while the HD folds to 14", allowing both to fit under most cruise stateroom beds.

    Check your cruise line’s current scooter requirements and book your accessible (ADA) stateroom early.

  • 🚗 ROAD TRIPS


    Both scooters feature a fold-flat design that makes road trips easier and more convenient. Both models fold down for easier storage in your vehicle, helping you save space for luggage and other travel essentials.

    Check your vehicle’s available storage space and weight capacity to ensure a comfortable and convenient travel experience. Always measure the space before purchasing.

  • 🏨 DESTINATIONS



    The Carryon's both feature a compact, fold-flat design with a built-in kickstand to make transportation and storage easier. 

    The CarryOn folds to just 12" tall and the CarryOn HD to 14" tall, making them easy to store under most beds, in closets, or in tight spaces once you arrive at your destination.

CarryOn vs. CarryOn HD

  • GOLDEN CARRYON GB120


    Lightweight • Folding • Portable


    The GB120 is designed for people who prioritize portability and a lighter transport weight.


    • 300-lb Weight Capacity

    • 47.5-lb Heaviest Piece

    • 12.5Ah Lithium Battery

    •Free 6.5Ah Spare Battery

    • Up to 22-Mile Range

    • Manual Folding Design


  • GOLDEN CARRYON HD GB220


    Heavy-Duty • Folding • More Capacity


    The GB220 increases the weight capacity to 400 pounds while adding larger wheels, a brushless motor and an upgraded full-size seat.

    • 400-lb Weight Capacity

    • 52.5-lb Heaviest Piece

    • 12.5Ah Lithium Battery

    • Free 6.5Ah Spare Battery

    • Up to 22-Mile  Range

Before You Travel With Your Mobility Scooter

Flying and cruising with a mobility scooter doesn't have to be complicated. Before you travel, there are a few important things to check—including scooter weight, folded dimensions, battery specifications, and the requirements of your airline or cruise line.

Before your trip, check:

✈️ Airline mobility-device requirements

🔋 Battery specifications and restrictions

📏 Scooter width and folded dimensions

🚢 Cruise line accessibility requirements

🚗 Vehicle storage space

📞 Transportation and airport procedures

Need help choosing a travel scooter? Talk to a Suncoast Mobility expert before you buy.

That would reinforce the travel authority you're trying to build around Monarch.

Why Buy a Golden CarryOn From Suncoast Mobility?

  • REAL MOBILITY EXPERTS


    Have questions?

    Talk to a real person—not a call center.

  • AUTHORIZED DEALER


    Suncoast is  an authorized Golden Technologies dealer.

  • FREE NATIONWIDE SHIPPING


    Standard shipping is included throughout the contiguous lower 48 United States.

  • FINANCING AVAILABLE


    Flexible financing options are available on qualifying purchases.

  • A+ BBB ACCREDITED


    A business you can buy from with confidence.

  • 5-STAR GOOGLE REVIEWS


    Trusted by customers across the country. Nearly 300 5-star reviews.

  • 15+ YEARS OF INDUSTRY EXPERIENCE


    Knowledgeable guidance backed by more than 15 years in the mobility industry.

  • CRUISE & TRAVEL READY


    Find portable mobility scooters designed with travel in mind, from airports and cruise ships to hotels and sightseeing.

Frequently Asked Questions

What is the difference between the CarryOn and CarryOn HD?

The CarryOn GB120 has a 300-lb weight capacity and approximately 47.5-lb heaviest piece. The CarryOn HD GB220 increases weight capacity to 400 pounds and has an approximately 52.5-lb heaviest piece, along with larger wheels, a brushless motor and an upgraded seat.

How much does the Golden CarryOn weigh?

The GB120 has an approximately 47.5-lb heaviest piece, while the GB220 has an approximately 52.5-lb heaviest piece.

How much weight can the CarryOn support?

The GB120 supports up to 300 pounds, while the GB220 supports up to 400 pounds.

How far can the CarryOn travel?

The CarryOn Series can provide up to 22 miles of combined range when using the 12.5Ah battery and included 6.5Ah spare battery. Actual range varies depending on rider weight, terrain, temperature, battery condition and other factors.

Can I take the Golden CarryOn on an airplane?

The CarryOn Series is designed with airline travel in mind and uses removable lithium-ion batteries. Airline policies can vary, so always contact your airline before traveling to confirm its current requirements.


Can I take the CarryOn on a cruise?

The folding design can make the CarryOn convenient for cruise travel. However, cruise lines have their own accessibility and scooter requirements, so check with your cruise line before your trip.

Will the CarryOn fit in my car?

Measure your trunk or cargo opening and compare those measurements with the scooter's folded dimensions.

Remember to measure the opening, not just the interior of the trunk.

Can I talk to someone before buying?

Absolutely. Contact a mobility expert at Suncoast Mobility and we'll help you compare the CarryOn and CarryOn HD based on how you plan to use and transport your scooter. Call us at 727-537-6275.

Don't Guess. Ask a Mobility Expert.

The Golden CarryOn and CarryOn HD are both designed for portable mobility, but the right choice depends on your needs, your vehicle, and how you plan to use your scooter.

Whether you're concerned about weight, weight capacity, range, folded dimensions, vehicle transportation, or comfort, we're here to help.

SHOP CARRYON SCOOTERSTALK TO A MOBILITY EXPERT