Monarch Mobility Genie Auto
Monarch Mobility Genie Auto
🛵 Monarch Mobility Genie Auto Folding Scooter — Key Benefits
⚡ Remote-controlled automatic folding system
Effortlessly folds and unfolds at the push of a button for maximum convenience and ease of use
🪶 Compact, lightweight design
Easy to lift, transport, and store—perfect for car trunks, cruise cabins, and tight spaces
🔋 Airline-friendly lithium battery
Travel-approved power source ideal for flights, cruises, and everyday mobility needs
🛞 Puncture-proof tyres
Durable, maintenance-free wheels for reliable performance on a variety of surfaces
🌉 Rear suspension system
Provides a smoother, more comfortable ride over uneven terrain
💡 Bright front-facing light
Enhances visibility and safety during low-light conditions
💺 Supportive padded seat
Designed for comfort during extended use with ergonomic support
🔄 Adjustable tiller
Customizable steering position for improved comfort and control
✈️ Travel-ready mobility solution
Perfect for vacations, cruises, and daily errands with a compact, portable design
🌍 Built for independent living
A lightweight automatic folding scooter that delivers portability, comfort, and reliability for life on the go
📌 Overview
The Monarch Genie Auto folding mobility scooter is a travel-friendly mobility scooter designed for users who value convenience, automation, and everyday comfort. Featuring a remote-controlled automatic folding system, it effortlessly collapses or unfolds at the push of a button, making transport and storage simple. Its compact, lightweight frame fits easily into car trunks, cruise cabins, and tight spaces, making it an excellent choice for travel mobility.
Powered by an airline-friendly lithium battery, the Genie Auto is perfect for vacations, cruises, and daily errands. It includes puncture-proof tyres, rear suspension, a bright front-facing light, a supportive padded seat, and an adjustable tiller for a smooth, comfortable ride. Designed to support independent living, this lightweight automatic folding scooter delivers the ideal balance of portability, comfort, and reliability for life on the go.
| Top Speed: | 4 mph |
| Product Weight w/o Battery: | 39 lb |
| Angle of Climb: | 8° |
| Motor: | 200 W |
| Foldable: | Yes - Auto |
| Battery Range: | 9 miles |
| Battery Type: | Lithium |
| Dimensions (L×W×H): | 37.0 × 16.9 × 32.7 in |
| Front Wheel: | 5 in |
| Seat Width: | 15 in |
| Attendant Control: | No |
| Brakes: | Electromagnetic Brake |
| Seat to Deck Height: | 14 in |
| Max User Weight: | 275 lb |
| Product Weight w/ Battery: | 43 lb |
| Ground Clearance: | 3.5 in |
| Suspension: | Rear |
| Air/Coach/Cruise Friendly: | Yes |
| Battery Size: | 10 Ah |
| USB: | No |
| Folded Dimensions (L×W×H): | 18.0 × 16.9 × 27.2 in |
| Rear Wheel: | 5 in |
| Seat Depth: | 13.2 in |
| Turning Radius: | 55 in |
| Colours: | Grey, Red, Orange, Blue |
| Seat to Ground Height: | 21.8 in |
Consumer Limited Warranty
Warranty Coverage (12 Months – Parts Only)
Monarch Mobility provides a 12-month parts-only warranty covering mobility scooters, electric wheelchairs, lithium batteries, and vehicle lifts. The warranty begins on the date of delivery to the dealer or end user. Accessories, including baskets, bags, covers, and similar items, are not covered unless explicitly confirmed in writing.
Coverage Highlights:
- Valid for mobility scooters, electric wheelchairs, lithium batteries, and vehicle lifts
- Starts on date of delivery to dealer or end user
- Accessories are not included unless confirmed in writing
What the Warranty Covers
This warranty provides free replacement parts for manufacturing defects during normal use.
Covered Components Include:
Mechanical:
- Traction motors
- Gearboxes / transaxles
- Drive shafts
- Brake assemblies
- Steering mechanisms
- Suspension components (manufacturing defects only)
- Car lift mechanical systems
Electrical:
- Motor controllers
- Circuit boards (PCBs)
- Wiring harnesses
- Joystick / throttle controls
- Battery connectors
- Dashboard and tiller control panels
- Car lift electronics, sensors, and remotes
Structural:
- Frames and chassis
- Seat posts / towers
- Fork assemblies
- Tiller columns
- Structural support bars
- Car lift frames
Batteries (manufacturing defects only):
- Internal cell failures
- BMS (battery management system) defects
- Internal connection faults
- Case or seal manufacturing defects
Chargers:
- Covered only for internal electrical faults or manufacturing defects
Actuators:
- Seat lift actuators
- Recline actuators
- Car lift actuators
- Positioning actuators
What the Warranty Does NOT Cover
The warranty excludes costs and damage from labor, wear, accidents, misuse, and unauthorized repairs.
Labor & Service:
- Technician fees
- Service calls and diagnostics
- Installation costs
- Shipping or transport fees
Wear & Tear Items:
- Tires and tubes
- Bearings and bushings
- Upholstery
- Cosmetic plastics, trim pieces, and decals
- Light bulbs / LEDs
- Normal deterioration from use
Accidental or Environmental Damage:
- Collisions or drops
- Transport damage (unless caused by Monarch carrier)
- Water or moisture exposure
- Corrosion from improper storage
- Pest or contamination damage
Misuse or Neglect:
- Exceeding weight limits
- Improper charging or use of unapproved batteries/chargers
- Outdoor or humid storage
- Extreme temperature exposure
- Operating on unsuitable terrain
- Lack of maintenance
Unauthorized Repairs or Modifications:
- Any unauthorized work voids warranty on affected parts
Third-Party Accessories:
- Damage caused by non-Monarch components is not covered
Warranty Claim Process
To submit a warranty claim, dealers must provide the following:
- Product model and serial number
- Detailed description of the issue
- Photos or videos
- Diagnostic codes (if applicable)
Monarch may also request:
- Additional testing
- Return of defective parts
✔️ All claims are subject to approval at Monarch’s discretion
Warranty Remedies
If approved, Monarch will:
- Provide replacement parts at no cost
- Offer installation guidance if needed
Monarch does not cover:
- Labor costs
- Travel expenses
- Installation consumables
- Downtime or lost revenue
Liability Limitations
Monarch is responsible only for replacement parts tied to verified manufacturing defects.
They are not liable for:
- Dealer service costs
- Business or revenue losses
- Customer inconvenience
- Installation or diagnostic expenses
Warranty is non-transferable unless specifically approved by Monarch
Return Policy
At Suncoast Mobility, our mission is to help you find the perfect mobility product to meet your needs. Occasionally, however, a product may not be the right fit. If you need to return an item, please review our Return Policy below and submit an online return authorization request. Once your request has been reviewed, a Suncoast Mobility representative will contact you with detailed instructions and next steps for your return. Please note that units shipped outside the USA via a freight forwarder cannot be accepted for return.
Return Merchandise Authorization
All no longer wanted returns are the customer’s responsibility and must be shipped in the original packaging while meeting the following requirements. The product must be in new condition, with no cracks, scratches, marked tires, or any signs of use. A Return Merchandise Authorization (RMA) must be requested from Suncoast Mobility within 30 days of delivery for most brands, while Enhance Mobility products have a 7-day return window. Once an RMA number is issued, the item must be shipped within 7 days.
Please note that custom-made products are non-returnable, including lift chairs with custom fabrics or heat/massage features, Golden Technologies PR-502 lift chairs, and all open-box items. All lift chairs must remain banded and unopened to comply with FDA COVID-19 sanitary return guidelines. Any item opened from the original packaging cannot be returned.
Every product requires an RMA number for returns, and a 20% restocking fee will apply unless otherwise stated. Items returned without an RMA number will not be credited. The easiest way to request an RMA is by completing our online contact form, or you may call 727-537-6275 or email info@suncoastmobility.com. Include your order number, name, and item number when requesting an RMA.
Important: Products returned without a valid RMA number will not be credited. To receive credit, items must be shipped within 7 days of receiving your RMA number and shipping instructions from Suncoast Mobility.
Return Shipping
Unless Suncoast Mobility made an error or the item arrived damaged, all outbound and inbound shipping costs are the customer’s responsibility. Our team is happy to assist in determining the best shipping method once you have requested your Return Merchandise Authorization (RMA) number. We strongly recommend insuring larger items for their retail value to protect against potential shipping damage.
Please carefully follow all return shipping instructions provided with your RMA number. Items returned to an incorrect address may incur additional shipping fees, which Suncoast Mobility reserves the right to charge to the customer. Additionally, if a scheduled carrier pickup is missed, a $30 fee per missed pickup may apply.
Canceled Orders
Orders canceled after shipment are subject to Suncoast Mobility’s return policies. Customers must accept delivery and then request a Return Authorization (RA) number to return the item to the correct address. If a delivery is refused, the return shipping costs will be deducted from the issued credit, and a 15% - 25% restocking fee will apply. Please note that expedited shipping charges are non-refundable if delivery is refused.
Credits
Once your return is received by Suncoast Mobility will issue a credit to the card used for the original purchase. Please allow up to 2-3 weeks for your return to be inspected and credited. If your item is defective or was damaged in shipping, please call us at (727) 537-6275 or email us at info@suncoastmobility.com.
Return Time Frames:
Enhance Mobility: Return must be requested within 7 days of delivery.
EV Rider: Return must be requested within 14 days of delivery and returned to the warehouse within 20 days.
Golden Technologies: Return must be requested within 3 days of delivery. Lift chairs must be unopened, if opened they are nonreturnable.
Shoprider: Return must be requested within 14 days of delivery and returned to the warehouse within 20 days.
Merits Health: Return must be requested within 14 days of delivery and returned to the warehouse within 20 days.
ComfyGO: Return must be requested within 14 days of delivery.
Tzora: Return must be requested within 14 days of delivery.
Afikim: Return must be requested within 3 days of delivery
eFOLDi: Return must be requested within 3 days of delivery
Glion: Return must be requested within 25 days of delivery and returned to the warehouse within 30 days.
Bespoke: Return must be requested within 14 days of delivery.
Drive Medical: Not returnable if opened. If unopened you have 14 days to open your request.
Feather Mobility: Return must be requested within 14 days of delivery.
Financing provided by: Shop Pay by Affirm
Installments
Shop Pay offers you the option to pay in full at checkout, or to split your purchase into regular payments with Shop Pay Installments, both online and in store. Installment options vary by store and can be used on orders over $50 USD, including discounts, shipping, and taxes.
Payment plans
Purchases between $50 USD to $20,000 USD are eligible for Shop Pay Installments, with options to:
Pay in 4 for purchases $50 to $999
- Interest-free payments every 2 weeks
- No impact to your credit score
Pay monthly for purchases $150 to $20,000
- 3, 6, or 12-month terms
- Rates from 0-36% APR
- No impact to your credit score to apply
Note: Minimum purchase amounts and offers may vary by retailer.
Eligibility requirements and credit score
You must be over the age of 18, reside in the US, and be paying in USD to use Shop Pay Installments.
Your credit scores aren't impacted if your purchase is split into 4 bi-weekly payments using Shop Pay Installments. If your purchase is split into monthly payments, then your payments may be reported to a credit bureau.
Note: To use Shop Pay Installments you need a US shipping address.
Fees or penalties
For purchases split into 4 bi-weekly payments, there are no additional charges or interest rates applied. Purchases split into monthly payments may be subject to interest.
You can pay your balance off early without penalty.
There are no late fees. However, partial or late payments may affect your ability to use Shop Pay Installments in the future.
Restricted items
There are some items that you can’t use Shop Pay Installments to purchase, including, but not limited to:
- Cash advances
- Illegal items and activities
- Weapons, including parts and accessories
- Narcotics
- Regulated products such as alcohol, tobacco, or drug paraphernalia
- Currency, including cryptocurrency
- PayPal, Venmo, and other money transfer services
- Loan and credit card payments
Terms of Service
Learn more about Affirm’s terms of service or Shop’s terms of service.
Disclosure
Rates from 0-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers: affirm.com/licenses.
For example, a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR, or 4 interest-free payments of $200 every 2 weeks.
Affirm is the originator and servicer of Shop Pay installments, but payments are managed in your Shop Pay account.