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Merits Health Aviator


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This product requires customization and you will be required to work with a customer service representative to complete your purchase.We do not provide installation.

    •  Available in three colors Beige, Brown or Red Upholstery
    •  Weight Capacity 350lbs
    •  Flip-up Seat, Armrests and Footplate
    •  Comes with 2 reprogrammable remotes
    •  Retractable seat belt
    •  Fully re-handable in minutes
    •  Compact design folds to 13" from the wall and less than 8" track intrusion
    •  Warranty 5-Year Motor/Gear Box 2-Year on Components
    •  Smooth, quiet operation with soft start/stop technology

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    Max Speed 18-25 Ft/Min
    Range
    Turning Radius
    Ground Clearance
    Motor
    Controller
    Battery 24 VDC
    Charger Outlet 100-240 VAC
    Gradient 25-55 Degrees
    Casters
    Drive Wheels
    Brakes

     

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    Power Chairs

    1 YEAR : 13 MONTHS FOR Electronic Controllers, Harnesses,Chargers, Motors

    NEW 18 MOS POLICY :18 MONTHS IF BOUGHT AFTER 12-31-16

    5 YEAR : Frame

    EXCLUDED : Tires, Upholstry/Armpads, Seating, Plastic or Rubber parts, Painted surfaces, Bearings

    Scooters

    1 YEAR : 13 MONTHS FOR Electronic Controllers, Harnesses, Chargers, Motors S542 Suitcase - Puillbar, wheels, wheelbar, lock and handle

    NEW 18 MOS POLICY :18 MONTHS IF BOUGHT AFTER 12-31-16

    5 YEAR : Frame

    EXCLUDED :Plastic shrouds, Tires, Upholstry/Armpads, Seating, Bulbs

    Manual Wheelchairs

     

    5 YEAR : Frame

    EXCLUDED :Tires, Upholstry/Armpads, Plastic or rubber parts, Bearings

    Oxygen Concentrator

     

    3 YEAR : Nidek M520 and M525

    EXCLUDED :Hepa filter, Cabinet intake filter

    Beds

     

    NEW 18 MOS POLICY :18 MONTHS IF BOUGHT AFTER 12-31-16

    5 YEAR :Frame and all welds

    EXCLUDED :Foot and Head panels, Springs, Wheels and/or Casters

    Mason Mattresses

    1 YEAR : 1 Year- must be pre-approved by Mason

    Nebulizers

    3 YEAR : All parts and components

    Rollators

    1 YEAR : All other components, assemblies and parts

    NEW 18 MOS POLICY :< 18 MONTHS IF JANUARY 2017 AND LATER

    3 YEAR :FRAME IF BEFORE JANUARY 2014

    5 YEAR :FRAME JANUARY 2014 AND LATER

    EXCLUDED :Parts or materials subected to normal wear and tear

    Batteries

    1 YEAR : 6 Months Merits - 12Ah, 18AH MK - 12Ah

    NEW 18 MOS POLICY : 1 Year Merits - U1, 22NF, Group 24 MK - 18 AH, U1, 22NF, Group 24, Lithium Ion

    Recon Parts

    1 YEAR : 90 Days

    A903 BATH LIFT

    1 YEAR : BATTERY 180 DAYS

    3 YEAR :2 YEARS

    EXCLUDED :Wear & tear items such as covers and suction cups

     

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    Return Policy

    At Suncoast Mobility, our goal is to ensure that we assist you in selecting the right product for your needs. However, occasionally the product may not work for you. If you need to return an item, please review our Return Policy below and submit an online return authorization request.

    Return Merchandise Authorization

    All no longer wanted returns will be returned at the customer’s expense in the original packaging and must meet the following criteria. The Product must be in new condition (no cracks, scratches, marked tires, or any indications of use). It must be returned in its original packaging. A return merchandise authorization must be requested from Suncoast Mobility within 30 days of the completed delivery. Once a return merchandise authorization number has been supplied the product must be shipped within 7 days. Custom-made units by the manufacturer and are non-returnable: lift chairs with custom fabrics and/or heat and massage, Golden Technologies PR-502 lift chairs and all open box items. All lift chairs must still be banded and unopened due to new FDA COVID-19 sanitary return guidelines. 

    Every product we offer requires a return authorization number to return and a 20% restocking fee will be charged unless otherwise stated. Returns received without this number will not be credited. The easiest way to request an RMA number is by completing our easy online contact form. You may also call us at 727-537-6275 or email us at info@suncoastmobility.com to request an RA number. Please include your order number, name, and the item number you are returning. 

    PLEASE NOTE: Products returned without an RMA number will not be credited. To receive credit, items must be shipped within 7 days from the day the RMA Number and shipping information were provided by Suncoast Mobility.

    Return Shipping

    Unless we made an error, outbound and inbound freight is the customer’s responsibility. We are happy to help you determine which shipping method to use once you have requested your RMA number. We highly recommend insuring larger items for their retail value to protect against shipping damage.

    Please be sure to carefully follow all return-shipping instructions that are included with your Return Merchandise Authorization number. If an item is returned to the wrong address, Suncoast Mobility reserves the right to charge for any additional shipping fees associated with shipping the item to the correct address. If a scheduled pickup with a  carrier is missed, Suncoast Mobility may charge a $10 fee per missed scheduled pickup.

    Canceled Orders

    Orders canceled after the item has shipped are subject to the above return policies. You must accept the delivery then obtain an RA Number from us in order to ship the item back to the correct address. If delivery of an item is refused by the customer the return shipping costs are deducted from the issued credit and a 15% restocking fee will apply. Expedited shipping costs will not be credited if a delivery is refused.

    Credits

    Once your return is received by Suncoast Mobility will issue a credit to the card used for the original purchase. Please allow up to 2-3 weeks for your return to be inspected and credited. If your item is defective or was damaged in shipping, please call us at (727) 537-6275 or email us at info@suncoastmobility.com. We will arrange for the item to be repaired or replaced promptly to ensure your satisfaction.