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Golden Technologies Golden Ally

Golden Technologies Golden Ally

Regular price $2,899.00
Regular price Sale price $2,899.00
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As low as $54.85/mo*
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The all-new Golden Technologies Golden Ally folding power wheelchair is stylish and extremely portable. The Ally is designed to provide the strength and solid feel of a traditional power wheelchair yet remaining light weight and portable enough to be the perfect travel partner. The Ally weighs as light as 49.5 lbs. without the battery and 56 lbs. fully assembled. This will make all modes of transportation easier and more convenient than ever. The design of the Ally will navigate indoors and out with ease. The memory foam padded seat cushion and ergonomically designed seat and foot rest positions will provide long-lasting comfort during your use.

Enjoy the maneuverability indoors with its tight turning radius of only 28.5". With the Golden Ally you aren't just limited to indoors, feel free to take the Ally on your next outdoor adventure and appreciate its great ride quality and capability. The large 10" pneumatic rear drive wheels and 2.5" ground clearance will make traversing the outdoors a breeze. Its comfortable seating and foot positions will be a welcome change from the compromises of the typical travel chair. With a durable, long-lasting battery and a user-friendly, intelligent interface, navigate any environment with ease and confidence.

Golden Technologies offers a comprehensive factory warranty that rivals any other competitor in the industry. The Golden Technologies Cricket folding power wheelchair comes with a one-year in-home service contract at our cost. This means if you have any issues for the first year we will dispatch a licensed technician to your home to diagnose and repair the unit for free for one year.  



Drive Range:9 miles
Max Speed:5 mph
Disassembles:No
Heaviest Piece:49.5 lbs.
Turning Radius:28.5"
Ground Clearance:2.50"
Tire Type:Drive Wheels: Pneumatic
Maximum Incline Rating:6 º
Drive Type:Rear Wheel Drive
Foldable:Yes
Armrest Options:NA
Legrest Options:NA
Seat Options:NA
Seat Width:17" x 16"
USB charger:Yes
Joystick:Mobile App
Seat Cushion:
Yes
Airline Approved:Yes
Overall Width:24.50"
Overall Length:41"
Joystick Options:Right
Adjustable Hanger Brackets:No
Adjustable Angle Footplates:No
Dampening Adjustment:No
Frame Type:
Battery Type:12AH Lithium-ion battery pack
Batteries Included:Yes
Battery Charger Type:Off Board
Drive Wheel Size:10" Pneumatic
Anti-Tip Size:2"
Caster Size:6" Solid
Storage Basket:
Yes
Free Wheel Lever:
Yes
Total Weight of Unit56 lbs.
Heaviest Piece:49.5 lbs.
Battery:5 lbs.
Controller Type:
40 AMP Remote
Colors:Green, White, Black

 

Consumer Limited Warranty

Golden Technologies has provided information throughout the owner’s manual in regards to proper usage and care of your power wheelchair. Failure to adhere to this information will void the warranty of the power wheelchair, it’s parts and the batteries supplied by Golden Technologies

The following warranty is granted only to the INITIAL Consumer who has purchased our product and commences on the Date of Purchase by the Consumer from an Authorized Golden Technologies’ Provider. The Consumer must have a warranty registration card filed with Golden Technologies to receive service.

The warranty covers the following power wheelchair models unless otherwise noted:

  • LiteRider PTC GP162
  • Alante’ Sport GP205
  • Alante’ Sport GP207
  • Compass Sport GP605
  • Compass TRO GP615
  • Compass HD GP620

Limited Lifetime Warranty

In the event of defective materials or workmanship, Golden Technologies will repair or replace at our option any of the following structural frame components found to be defective by an authorized Golden Technologies representative:

  • Steel Frame*
  • Frame Welds*
  • Seat Post*

*The GP162, GP615 and the GP620 are warranted for FIVE YEARS.

Thirteen Month Limited Warranty

For the period of thirteen months from the date of purchase, in the event of defective materials or workmanship, Golden Technologies will repair or replace at our option any of the following structural frame components found to be defective by an authorized Golden Technologies representative:

  • Caster Beam
  • Anti-Tip Forks
  • Caster Forks
  • Armrests
  • Footrest

For the period of thirteen months from the date of purchase, in the event of defective materials or workmanship, Golden Technologies will repair or replace at our option any of the following drive train components found to be defective by an authorized Golden Technologies representative:

  • Motor/Gearbox Assembly 
  • Brake Assembly (electrical function only)

Note: An increase in operating noise of the motor/gearbox DOES NOT constitute a defect. With normal wear and tear, operating noise is expected to increase.

For the period of thirteen months from the date of purchase, in the event of defective materials or workmanship, Golden Technologies will repair or replace at our option any of the following electronic assemblies found to be defective by an authorized Golden Technologies representative:

  • Electronic Controller
  • Battery Charger
  • Wire Harness(es) (excludes boot covers)

Note: While charging batteries, it is normal for the battery charger to heat up. Heat coming from the battery charger DOES NOT constitute a defect.

For the period of thirteen months from the date of purchase, in the event of defective materials or workmanship, Golden Technologies will repair or replace at our option any of the following parts found to be defective by an authorized Golden Technologies representative:

  • Bearings
  • Bushings
  • Seat swivel mechanism
  • Rubber Components (excludes tires and all wear parts)
  • Plastic Components (excludes body & all wear parts)

Twelve Month Limited Warranty

For the period of twelve months from the date of purchase, in the event of defective materials or workmanship, Golden Technologies will replace the batteries supplied by Golden Technologies if found to be defective by an authorized Golden Technologies representative.

Items not mentioned or listed are covered at the discretion of Golden Technologies. Any accessories, standard or optional, supplied by Golden Technologies, are covered for a period of one year from the date of purchase with the particular unit.

Warranty Exclusions:

Golden Technologies does not provide warranty on any of the following items which may require replacement due to the normal wear and tear of day to day usage:

  • Tires and Tubes
  • ABS Plastic Shrouds
  • Armrest Pads
  • Motor Brushes
  • Bulbs/Fuses
  • Battery Cases
  • Brake Pads
  • Upholstery

This warranty also excludes the following:

  • Loss or theft of components
  • Damage caused by:
    • Battery fluid spillage or leakage
    • Abuse, misuse, accident or negligence.
    • Improper operation, maintenance or storage.
    • Commercial use or use other than normal.
    • Repairs and/or modifications made to any part without the specific consent of Golden Technologies.
    • Exceeding the specified weight capacity of the unit.
    • Accessories other than those supplied or approved by Golden Technologies.
    • Failure to adhere to the product instructions
    • Acts of Nature, such as lightning strikes, earthquakes, etc….
    • Circumstances beyond the control of Golden Technologies.

ANY PARTS ALTERED OR REPAIRED BY UNAUTHORIZED PERSON.

Warranty Service

Warranty Service must be performed by an authorized Golden Technologies representative. Golden Technologies reserves the right to replace warranted part(s) with refurbished or new part(s) at our discretion. All labor charges, service calls, transportation costs or any other charge(s) associated with the installation of any warranted part(s) are the responsibility of the consumer. Warranty is for the replacement of the parts only and does not include freight for the replacement parts. Consumers are not to return any item(s) to Golden Technologies without prior written authorization. Any damages incurred while warranted part(s) are in transport are the sole responsibility of the consumer.

There is no other express warranty.

Implied warranties, including those of merchantability and fitness for a particular purpose are excluded. Liabilities for consequential damages are excluded.

This warranty gives you specific rights and you may also have other rights which may vary from state to state.


Return Policy

At Suncoast Mobility, our goal is to ensure that we assist you in selecting the right product for your needs. However, occasionally the product may not work for you. If you need to return an item, please review our Return Policy below and submit an online return authorization request. Once your request is reviewed a representative will reach out to you with further steps and information regarding your return. Units that have left the USA via a freight forwarder cannot be returned.

Return Merchandise Authorization

All no longer wanted returns will be returned at the customer’s expense in the original packaging and must meet the following criteria. The Product must be in new condition (no cracks, scratches, marked tires, or any indications of use). It must be returned in its original packaging. A return merchandise authorization must be requested from Suncoast Mobility within 30 days of the completed delivery for most brands. Enhance Mobility has a 7 day return window. Once a return merchandise authorization number has been supplied the product must be shipped within 7 days. Custom-made units by the manufacturer and are non-returnable: lift chairs with custom fabrics and/or heat and massage, Golden Technologies PR-502 lift chairs and all open box items. All lift chairs must still be banded and unopened due to new FDA COVID-19 sanitary return guidelines. This means if your lift chair has been opened from the original packaging it cannot be returned.

Every product we offer requires a return authorization number to return and a 20% restocking fee will be charged unless otherwise stated. Returns received without this number will not be credited. The easiest way to request an RMA number is by completing our easy online contact form. You may also call us at 727-537-6275 or email us at info@suncoastmobility.com to request an RA number. Please include your order number, name, and the item number you are returning. 

PLEASE NOTE: Products returned without an RMA number will not be credited. To receive credit, items must be shipped within 7 days from the day the RMA Number and shipping information were provided by Suncoast Mobility.

Return Shipping

Unless we made an error or the item arrived damaged, outbound and inbound freight is the customer’s responsibility. We are happy to help you determine which shipping method to use once you have requested your RMA number. We highly recommend insuring larger items for their retail value to protect against shipping damage.

Please be sure to carefully follow all return-shipping instructions that are included with your Return Merchandise Authorization number. If an item is returned to the wrong address, Suncoast Mobility reserves the right to charge for any additional shipping fees associated with shipping the item to the correct address. If a scheduled pickup with a  carrier is missed, Suncoast Mobility may charge a $10 fee per missed scheduled pickup.

Canceled Orders

Orders canceled after the item has shipped are subject to the above return policies. You must accept the delivery then obtain an RA Number from us in order to ship the item back to the correct address. If delivery of an item is refused by the customer the return shipping costs are deducted from the issued credit and a 15% restocking fee will apply. Expedited shipping costs will not be credited if a delivery is refused.

Credits

Once your return is received by Suncoast Mobility will issue a credit to the card used for the original purchase. Please allow up to 2-3 weeks for your return to be inspected and credited. If your item is defective or was damaged in shipping, please call us at (727) 537-6275 or email us at info@suncoastmobility.com.

Return Time Frames:

EWheels: Return must be requested within 14 days of delivery.

Enhance Mobility: Return must be requested within 7 days of delivery.

EV Rider: Return must be requested within 25 days of delivery and returned to the warehouse within 30 days.

Golden Technologies: Return must be requested within 2 days of delivery. Lift chairs must be unopened, if opened they are nonreturnable.

Shoprider: Return must be requested within 25 days of delivery and returned to the warehouse within 30 days.

Merits Health: Return must be requested within 25 days of delivery and returned to the warehouse within 30 days.

ComfyGO: Return must be requested within 14 days of delivery.

Drive Medical: Non-returnable unless unopened. If unopened

Tzora: Return must be requested within 14 days of delivery.

Afikim: Return must be requested within 3 days of delivery

eFOLDi: Return must be requested within 3 days of delivery

Glion: Return must be requested within 25 days of delivery and returned to the warehouse within 30 days.

 

How to Submit a Return Authorization Request 

We understand that not every purchase is going to go perfect, but don’t worry we are here to help every step of the way. Before we can begin the return process we kindly ask that every client please review our return policy before continuing with the return. The easiest way to submit your return request is to please click here and will direct you to our contact us form. When filling out the form please be sure to include your contact information, the item you originally ordered, and your reason for the return. If you have further question and would prefer to speak with one our qualified customer service representatives please call us directly at 727-537-6275. We thank you for your cooperation and patience as we process your request.

REQUEST AN RMA

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