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EWheels EW-36

EWheels EW-36

Regular price $2,199.00
Regular price Sale price $2,199.00
Sale Sold out
As low as $54.85/mo*
Shipping calculated at checkout.

Why Choose Suncoast Mobility?

  • Free Batteries & Charger
  • Free Shipping
  • Factory Warranty
  • Lowest Price Guaranteed
  • Service Contracts Available
  • Ships in 1-3 Business Days
White Glove Delivery
No Charge Shipping
Low Price Match
In-Home Repairs

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The new EWheels EW-36 three-wheel recreational mobility scooter has a maximum speed of 13 MPH and can travel up to 43 miles on a single charge. The scooter’s aggressive design enhances both driving performance and riding comfort. The EW-36 mobility scooter is equipped with rear shock absorption, reclining backrest, and adjustable headrest.

The EW-36 mobility scooter stands out from other scooters in looks alone. The throttle is a twist-throttle design that enables variable speed control by the user. The EW-36 has a 4" ground clearance to aid in handling a variety of terrains. Have no fear of leaving your mobility scooter at your destination with its built-in anti-theft alarm.

There is also plenty of storage on the EW-36 by EWheels. There is a large compartment located underneath the seat, rear basket, and even a locking storage compartment located on the tiller for safely storing your belongings on the go. There are also an astonishing 10 different colors to choose from. Cruise in style with this fast, fun, and safe recreational mobility scooter.

Top Speed:18.00 mph
Turning Radius:50"
Drive Range:43.00 miles
Weight Capacity:350.00 Lbs
Heaviest Piece:180 lbs.
Ground Clearance:4.00"
Delta Tiller:No
Seat Width:18"
Max Seat to Deck Height:19.5"
Multiple Seating Options:No
Power Elevating Seat:No
Height Adjustable Seat:No
Wheel Type:Three Wheeled
Front Wheel Size:16"
Rear Wheel Size:16"
Air-Filled (Pneumatic) Tires:Yes
Overall Width:29"
Overall Length:61"
Transportable/Collapsible:No
Foldable:No
Battery Type:48V 20AH
Batteries Included:Yes
Battery Charger Type:Off Board
Larger Battery Option:No
Drive Type:Rear-Wheel Drive
Suspension:Yes
Braking System:Front and rear braking system.
Basket Included:Yes
Headlight:Yes

Limited Warranty

ELECTRIC WHEELS products are warranted to the original retail purchaser, when purchased directly from an authorized ELECTRIC WHEELS reseller, to be complete and free from defects in materials and workmanship in the frame and components, except for tires and inner tubes and batteries, for a period of:

  1. All electric scooters: 30 days from the date of purchase

  2. EWHEELS branded electric bicycles and Mobility scooters : 90 days from the date of purchase

ELECTRIC WHEELS replacement/maintenance parts & accessories: 30 days from the date of purchase/receipt when purchased directly from ELECTRIC WHEELS.

  1. Pack the item(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and accessories. All products must be returned in good condition, to ensure a credit.

  2. Complete the return reason questionnaire and include it in the return package.

  3. Before sending your return shipment, please remove all extra labels from the outside of the package.

  4. Send the return package to the following address:
    EWheels
    RETURNS DEPARTMENT

    750 E. Covey Lane, Suite 135

    Phoenix, AZ 85024

  5. All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.

  6. It is recommended that you use UPS whenever possible for your return. Retain the return Tracking Number to monitor delivery status.

  7. To receive a refund or credit, items must be returned within 10 days of original shipment date.

  8. Credit for gift returns will be issued to the original purchaser.

  9. If you have assembled the product, dissemble it before shipment using the original protective packaging materials.

  10. Package the disassembled item(s) securely in original product packaging, whenever possible. Please include all paperwork, parts, and accessories. All products must be returned in good condition, to insure a refund or credit.

  11. Complete the return reason questionnaire that was included with your packing slip. Remove the mailing label portion and include the remainder of the slip in the return package.

  12. Contact a Customer Service Specialist at  service@ewheelsdealers.com  for instructions on arranging a freight delivery pickup for your items. Please have your customer ID number located on your packing list available when you call.

  13. You must be present at the location and time of pickup. All packaged item(s) must be at the front door for the freight driver.

  14. To receive a refund or credit, items must be returned within 15 days of original shipment date.

  15. Credit for gift returns will be issued to the original purchaser.

  16. All electric scooters: 30 days from the date of purchase

  17. EWHEELS branded electric bicycles and Mobility scooters : 90 days from the date of purchase\

  18. Shipping charges included in the Purchase Price of the Merchandise are non-refundable.

  19. Customer is responsible for returning merchandise at their own expense.

Specific Warranty Items

Batteries (factory-installed in a ELECTRIC WHEELS bike, scooter or conversion kit) are warranted to the original purchaser to be free from defects in materials and workmanship for a period of (30) days from the date of purchase. The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, or normal wear. Batteries purchased as maintenance or accessory parts are warranted for 30 days from the date of purchase/receipt when purchased directly from ELECTRIC WHEELS.

Items Not Covered

Warranties are limited to replacement of parts and/or products determined by ELECTRIC WHEELS, at its sole discretion, to be defective. In cases where multiple components are missing, you may be redirected to the retailer for assistance.

ELECTRIC WHEELS Limited Warranty does not cover or apply to the following: Normal wear and tear; any damage, failure and/or loss caused by accident, shipping, misuse, neglect, abuse and/or failure to follow instructions or warnings as stated on the product or in the applicable owner’s manual or other printed materials provided with the product; damage, failure and/or loss caused by the use of the product for stunt riding, ramp jumping, competition, off-road use, acrobatics, trick riding or other similar activities,water damage,  or use in any other manner for which such products were not specifically designed.

This warranty does not apply to any products or components, mechanical and/or electrical, which have in any way been altered from their original configuration by any person. ELECTRIC WHEELS will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts.

The ELECTRIC WHEELS Limited Warranty does not cover or apply to any ELECTRIC WHEELS product used for rental or commercial purposes unless the specific product is designated, labeled or marketed by ELECTRIC WHEELS as acceptable for rental or commercial use.

The ELECTRIC WHEELS Limited Warranty does not cover or apply to any ELECTRIC WHEELS product sold by a non-authorized reseller or retailer.

The ELECTRIC WHEELS Limited Warranty does not cover or apply to any replacement, maintenance or accessory parts not sold directly by ELECTRIC WHEELS to the original retail purchaser.

Warranty Claims

Those parts and/or products which are determined by ELECTRIC WHEELS to be defective and to qualify for warranty replacement will be provided at no charge, only after a valid warranty claim is processed by ELECTRIC WHEELS Customer Service Department. Warranty claims must be made by the original purchaser by contacting the ELECTRIC WHEELS Customer Service by email at service@ewheelsdealers.com  within the warranty period (stated above). Standard Shipping & Handling fees will apply to all orders placed for warranty parts and/or products and will be charged to the customer/warranty claimant at the time said parts and/or products are shipped from ELECTRIC WHEELS.

ELECTRIC WHEELS, at its sole discretion, has the option of replacing with a new part, or factory re-certified part. The Limited Warranty stated herein is in lieu of and expressly excludes all other warranties not expressly set forth herein, whether expressed or implied by law or otherwise, including, but not limited to, any warranties for merchantability and/or fitness for any particular purpose. ELECTRIC WHEELS shall in no event be liable or responsible for incidental or consequential losses, damages or expenses in connection with their products. The liability of ELECTRIC WHEELS hereunder is expressly limited to the replacement of goods complying with this warranty or at the sole discretion of ELECTRIC WHEELS to the repayment of an amount equivalent to the purchase price of the product in question. 

Parts and Repairs

Please contact an authorized Dealer or ELECTRIC WHEELS Customer Service directly with any parts and repairs questions at service@ewheelsdealers.com .

Tires and inner tubes are warranted to be free from manufacturing and material defects for 30 days. The tire and inner tube warranty does not include damage from normal road hazards, flat tires, tire cuts and the like, skid wear or blowouts from over inflation or other such misuse, or normal wear.


Return Policy

At Suncoast Mobility, our goal is to ensure that we assist you in selecting the right product for your needs. However, occasionally the product may not work for you. If you need to return an item, please review our Return Policy below and submit an online return authorization request. Once your request is reviewed a representative will reach out to you with further steps and information regarding your return. Units that have left the USA via a freight forwarder cannot be returned.

Return Merchandise Authorization

All no longer wanted returns will be returned at the customer’s expense in the original packaging and must meet the following criteria. The Product must be in new condition (no cracks, scratches, marked tires, or any indications of use). It must be returned in its original packaging. A return merchandise authorization must be requested from Suncoast Mobility within 30 days of the completed delivery for most brands. Enhance Mobility has a 7 day return window. Once a return merchandise authorization number has been supplied the product must be shipped within 7 days. Custom-made units by the manufacturer and are non-returnable: lift chairs with custom fabrics and/or heat and massage, Golden Technologies PR-502 lift chairs and all open box items. All lift chairs must still be banded and unopened due to new FDA COVID-19 sanitary return guidelines. This means if your lift chair has been opened from the original packaging it cannot be returned.

Every product we offer requires a return authorization number to return and a 20% restocking fee will be charged unless otherwise stated. Returns received without this number will not be credited. The easiest way to request an RMA number is by completing our easy online contact form. You may also call us at 727-537-6275 or email us at info@suncoastmobility.com to request an RA number. Please include your order number, name, and the item number you are returning. 

PLEASE NOTE: Products returned without an RMA number will not be credited. To receive credit, items must be shipped within 7 days from the day the RMA Number and shipping information were provided by Suncoast Mobility.

Return Shipping

Unless we made an error or the item arrived damaged, outbound and inbound freight is the customer’s responsibility. We are happy to help you determine which shipping method to use once you have requested your RMA number. We highly recommend insuring larger items for their retail value to protect against shipping damage.

Please be sure to carefully follow all return-shipping instructions that are included with your Return Merchandise Authorization number. If an item is returned to the wrong address, Suncoast Mobility reserves the right to charge for any additional shipping fees associated with shipping the item to the correct address. If a scheduled pickup with a  carrier is missed, Suncoast Mobility may charge a $10 fee per missed scheduled pickup.

Canceled Orders

Orders canceled after the item has shipped are subject to the above return policies. You must accept the delivery then obtain an RA Number from us in order to ship the item back to the correct address. If delivery of an item is refused by the customer the return shipping costs are deducted from the issued credit and a 15% restocking fee will apply. Expedited shipping costs will not be credited if a delivery is refused.

Credits

Once your return is received by Suncoast Mobility will issue a credit to the card used for the original purchase. Please allow up to 2-3 weeks for your return to be inspected and credited. If your item is defective or was damaged in shipping, please call us at (727) 537-6275 or email us at info@suncoastmobility.com.

Return Time Frames:

EWheels: Return must be requested within 14 days of delivery.

Enhance Mobility: Return must be requested within 7 days of delivery.

EV Rider: Return must be requested within 25 days of delivery and returned to the warehouse within 30 days.

Golden Technologies: Return must be requested within 2 days of delivery. Lift chairs must be unopened, if opened they are nonreturnable.

Shoprider: Return must be requested within 25 days of delivery and returned to the warehouse within 30 days.

Merits Health: Return must be requested within 25 days of delivery and returned to the warehouse within 30 days.

ComfyGO: Return must be requested within 14 days of delivery.

Drive Medical: Non-returnable unless unopened. If unopened

Tzora: Return must be requested within 14 days of delivery.

Afikim: Return must be requested within 3 days of delivery

eFOLDi: Return must be requested within 3 days of delivery

Glion: Return must be requested within 25 days of delivery and returned to the warehouse within 30 days.

 

How to Submit a Return Authorization Request 

We understand that not every purchase is going to go perfect, but don’t worry we are here to help every step of the way. Before we can begin the return process we kindly ask that every client please review our return policy before continuing with the return. The easiest way to submit your return request is to please click here and will direct you to our contact us form. When filling out the form please be sure to include your contact information, the item you originally ordered, and your reason for the return. If you have further question and would prefer to speak with one our qualified customer service representatives please call us directly at 727-537-6275. We thank you for your cooperation and patience as we process your request.

REQUEST AN RMA

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