EV Rider Vita Monster
EV Rider Vita Monster
🛵 Heartway S12X Vita Monster All-Terrain Mobility Scooter — Key Benefits
⚡ Powerful 900-watt motor & 200 Amp S-Drive controller
Delivers exceptional performance for conquering challenging outdoor terrains
🛞 Advanced suspension system
15" x 6.3" rear turf tires, double A-arm front suspension, and 3D rear suspension ensure a smooth, stable ride on uneven ground
💡 Full LED lighting package & safety features
Includes rearview mirrors and a protective roll bar for enhanced visibility and safety
🏎️ High-speed performance
Top speeds up to 11.5 mph and a travel range of up to 28 miles per charge for long outdoor adventures
💺 Comfortable, sporty 20” captain’s seat
Adjustable tiller and built-in cup holder provide convenience and personalized comfort
🌍 Ultimate all-terrain scooter
Ideal for outdoor exploration, rough paths, and active users seeking power, comfort, and reliability
📌 Overview
The Heartway S12X Vita Monster is a powerful, all-terrain mobility scooter designed for users who crave performance and durability. Equipped with a 900-watt motor and a 200 Amp S-Drive controller, the Vita Monster delivers exceptional power to conquer challenging outdoor terrains with ease. Its 15" x 6.3" rear turf tires and advanced double A-arm front suspension combined with 3D rear suspension ensure a smooth and stable ride, even on uneven ground.
Built for adventure, the Vita Monster power scooter includes a full LED lighting package, rearview mirrors, and a protective roll bar for added safety and visibility. This rugged scooter reaches top speeds of up to 11.5 mph and offers an impressive travel range of up to 28 miles per charge, making it ideal for long days out. The stylish 20" sporty captain’s seat, adjustable tiller, and built-in cup holder provide unmatched comfort and convenience.
Whether you're exploring the great outdoors or navigating rougher paths, the Heartway S12X Vita Monster mobility scooter is the perfect combination of power, comfort, and reliability. It’s the ultimate choice for active individuals seeking a high-performance all-terrain scooter.
| Weight Capacity | 350 lbs (160kgs) |
| Seat Type | 20" (508 mm) |
| Drive Wheel | 15"x6.3" (380mm x 160mm) |
| Front Wheel | 13"x4.8" (330mm x 120mm) |
| Rear caster | None |
| Max Speed | 11.5 mph (18.5 kph) |
| Battery Specifications | 12V 75Ah x 2pcs |
| Battery Range | 28 miles (45km) |
| Charger Type | 8 Amp, Off Board120/240 Volt,50/60Hz |
| Controller Type | S-DRIVE 200 Amp |
| Motor Type | 900 watt |
| Weight w/ Battery | 330 lbs (150 kgs) |
| Weight w/o Battery | 220 lbs (100 kgs) |
| Turning Radius | 53" (1350 mm) |
| Suspension | Double A-Arm front - 3D Rear |
| Length | 64" (1620 mm) |
| Wide | 31" (790 mm) |
| Height | 54" (1360 mm) |
| Seat Width | 20" (510 mm) |
| Seat Heigth | 18" (460 mm) |
| Seat Depth | 19" (480 mm) |
| Back Height | 30" (750 mm) |
| Wheel Base | 42" (1075 mm) |
| Ground Clearance | 4" (100 mm) |
| Leg Room | 13" (320 mm) |
THREE-YEAR LIMITED WARRANTY
Three (3) years from the date of purchase on all structural frame components; including platform, seat post, and frame.
ONE-YEAR LIMITED WARRANTY
One (1) year from the date of purchase, if any part or electronic component of the Scooter or charger is found upon examination to be defective in material and/or workmanship, it will be repaired or replaced, at EV Rider, LLC’s option, without charge. Labor charges are NOT included. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always required. For warranty service, please contact the dealer/company from whom you purchased your EV Rider product.
6 MONTHS LIMITED WARRANTY
All spare parts carry a six month limited warranty from the day of sale. This includes replacement batteries and chargers sold separately from the original scooter purchase.
SHIPPING - DOMESTIC: All warranty items will be shipped via Fedex Ground. Requested expedited shipping will be at the expense of the purchaser.
SHIPPING - INTERNATIONAL: Parts will be provided under warranty at no charge, but shipping to any offshore and/ or international location will be the responsibility of the purchaser. International and offshore end-users must contact the dealer/distributor directly to initiate the warranty process.
ONE-YEAR WARRANTY EXCEPTIONS
Motor: In cases where there is an increase in the operational noise level, the warranty does not apply. (An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter).
The batteries are warranted by EV Rider for one year after the purchase of the Unit with the exception of the Stand-NRide scooter.
Service: Warranty service can be performed by EV Rider, LLC or by an authorized EV Rider, LLC service facility. Do not return faulty parts to EV Rider, LLC without prior consent. A request for a Return Authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter. This Warranty excludes:
- Batteries that are provided free with the scooter. See the EV Rider invoice/packing slip for additional detail.
- Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.)
- Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper operation, excessive loading, maintenance, or storage, commercial use or use other than normal.
- Used other than for the purpose of the purchaser’s mobility.
- Repairs and/or modifications made to any part of the scooter without specific and prior consent from EV Rider, LLC.
- Labor, service calls, shipping, and other charges incurred for repair of the product not approved by EV Rider, LLC.
Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults due to a defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty. There is no other express warranty.
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of incidental or consequential damages. So, the above limitation or exclusion may not apply to you.
EV Rider, LLC // www.evrider.com 800-944-1997
Return Policy
At Suncoast Mobility, our mission is to help you find the perfect mobility product to meet your needs. Occasionally, however, a product may not be the right fit. If you need to return an item, please review our Return Policy below and submit an online return authorization request. Once your request has been reviewed, a Suncoast Mobility representative will contact you with detailed instructions and next steps for your return. Please note that units shipped outside the USA via a freight forwarder cannot be accepted for return.
Return Merchandise Authorization
All no longer wanted returns are the customer’s responsibility and must be shipped in the original packaging while meeting the following requirements. The product must be in new condition, with no cracks, scratches, marked tires, or any signs of use. A Return Merchandise Authorization (RMA) must be requested from Suncoast Mobility within 30 days of delivery for most brands, while Enhance Mobility products have a 7-day return window. Once an RMA number is issued, the item must be shipped within 7 days.
Please note that custom-made products are non-returnable, including lift chairs with custom fabrics or heat/massage features, Golden Technologies PR-502 lift chairs, and all open-box items. All lift chairs must remain banded and unopened to comply with FDA COVID-19 sanitary return guidelines. Any item opened from the original packaging cannot be returned.
Every product requires an RMA number for returns, and a 20% restocking fee will apply unless otherwise stated. Items returned without an RMA number will not be credited. The easiest way to request an RMA is by completing our online contact form, or you may call 727-537-6275 or email info@suncoastmobility.com. Include your order number, name, and item number when requesting an RMA.
Important: Products returned without a valid RMA number will not be credited. To receive credit, items must be shipped within 7 days of receiving your RMA number and shipping instructions from Suncoast Mobility.
Return Shipping
Unless Suncoast Mobility made an error or the item arrived damaged, all outbound and inbound shipping costs are the customer’s responsibility. Our team is happy to assist in determining the best shipping method once you have requested your Return Merchandise Authorization (RMA) number. We strongly recommend insuring larger items for their retail value to protect against potential shipping damage.
Please carefully follow all return shipping instructions provided with your RMA number. Items returned to an incorrect address may incur additional shipping fees, which Suncoast Mobility reserves the right to charge to the customer. Additionally, if a scheduled carrier pickup is missed, a $30 fee per missed pickup may apply.
Canceled Orders
Orders canceled after shipment are subject to Suncoast Mobility’s return policies. Customers must accept delivery and then request a Return Authorization (RA) number to return the item to the correct address. If a delivery is refused, the return shipping costs will be deducted from the issued credit, and a 15% - 25% restocking fee will apply. Please note that expedited shipping charges are non-refundable if delivery is refused.
Credits
Once your return is received by Suncoast Mobility will issue a credit to the card used for the original purchase. Please allow up to 2-3 weeks for your return to be inspected and credited. If your item is defective or was damaged in shipping, please call us at (727) 537-6275 or email us at info@suncoastmobility.com.
Return Time Frames:
Enhance Mobility: Return must be requested within 7 days of delivery.
EV Rider: Return must be requested within 14 days of delivery and returned to the warehouse within 20 days.
Golden Technologies: Return must be requested within 3 days of delivery. Lift chairs must be unopened, if opened they are nonreturnable.
Shoprider: Return must be requested within 14 days of delivery and returned to the warehouse within 20 days.
Merits Health: Return must be requested within 14 days of delivery and returned to the warehouse within 20 days.
ComfyGO: Return must be requested within 14 days of delivery.
Tzora: Return must be requested within 14 days of delivery.
Afikim: Return must be requested within 3 days of delivery
eFOLDi: Return must be requested within 3 days of delivery
Glion: Return must be requested within 25 days of delivery and returned to the warehouse within 30 days.
Bespoke: Return must be requested within 14 days of delivery.
Drive Medical: Not returnable if opened. If unopened you have 14 days to open your request.
Feather Mobility: Return must be requested within 14 days of delivery.
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