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Merits Health Navigator Curved Stair Lift (Custom Order)

Merits Health Navigator Curved Stair Lift (Custom Order)

Regular price $8,895.00
Regular price Sale price $8,895.00
Sale Sold out
As low as $54.85/mo*
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Key Highlights
  • Custom order process: Requires assistance from a customer service representative
  • Folding seat system: Synchronous seat and footplate fold for easy access and space-saving
  • LED stair lighting: Built-in lights improve visibility and safety on stairs
  • Adjustable fit: Seat-to-footplate height adjustable from 17"–20"
  • Strong weight capacity: Supports up to 265 lbs for reliable daily use
  • Rack & pinion drive: Ensures smooth, quiet, and consistent operation
  • Advanced controls: Includes smooth start/stop and diagnostic display system
  • Customization options: Multiple seat/rail colors, attendant control, and retractable seatbelt
  • Built-to-order track system: Custom-fitted for your staircase
  • Warranty coverage: 5-year motor/gearbox and 2-year component warranty
Product Overview
This custom stair lift system is a built-to-order mobility solution that requires coordination with a customer service representative to complete the purchase, ensuring the final configuration meets your specific needs.

It features a synchronous folding seat and footplate design that improves accessibility and saves space when the lift is not in use. Integrated LED stair lighting enhances visibility and safety during operation.

The system offers an adjustable seat-to-footplate height ranging from 17" to 20", allowing for a more personalized and comfortable fit for different users.

With a 265 lb weight capacity and a rack & pinion drive system, it delivers smooth, quiet, and reliable performance for everyday use.

Advanced features such as smooth start/stop technology and a diagnostic display help ensure safe operation and easy system monitoring.

Customization options include multiple seat and rail color choices, an attendant control option, and a retractable seatbelt for added safety. Each track is fully built to order for a precise fit in your home.

Backed by a 5-year motor and gearbox warranty and a 2-year component warranty, this stair lift system provides long-term reliability and peace of mind.
Key Specifications
  • Max Speed: 20 fpm (6 m/min)
  • Battery: 24V DC rechargeable
  • Charger: 115–230V AC
  • Gradient: 0–52°
Full Specifications
Max Speed20 fpm (6 m/min)
RangeNot specified
Turning RadiusNot specified
Ground ClearanceNot specified
MotorNot specified
ControllerNot specified
Battery24V DC rechargeable
Charger115–230V AC
Gradient0–52°
CastersNot specified
Drive WheelsNot specified
BrakesNot specified
Power Chairs

1 Year (Electronics & Components)

  • Electronic controllers
  • Harnesses
  • Chargers
  • Motors (13-month coverage noted by manufacturer)

New 18 Month Policy

18 months if purchased after 12-31-16.

5 Year Frame Warranty

Frame

Excluded

  • Tires
  • Upholstery / armpads
  • Seating
  • Plastic or rubber parts
  • Painted surfaces
  • Bearings
Scooters

1 Year (Electronics & Components)

  • Electronic controllers
  • Harnesses
  • Chargers
  • Motors (13-month coverage noted by manufacturer)
  • S542 Suitcase scooter components (pullbar, wheels, wheelbar, lock, handle)

New 18 Month Policy

18 months if purchased after 12-31-16.

5 Year Frame Warranty

Frame

Excluded

  • Plastic shrouds
  • Tires
  • Upholstery / armpads
  • Seating
  • Bulbs
Manual Wheelchairs

5 Year Frame Warranty

Frame

Excluded

  • Tires
  • Upholstery / armpads
  • Plastic or rubber parts
  • Bearings
Oxygen Concentrator

3 Year Warranty

Nidek M520 and M525

Excluded

  • HEPA filter
  • Cabinet intake filter
Beds

5 Year Frame Warranty

Frame and all welds

New 18 Month Policy

18 months if purchased after 12-31-16.

Excluded

  • Foot and head panels
  • Springs
  • Wheels and/or casters
Mason Mattresses

1 Year Warranty

Must be pre-approved by Mason.

Nebulizers

3 Year Warranty

All parts and components

Rollators

1 Year Warranty

All components, assemblies, and parts

New 18 Month Policy

Less than 18 months if January 2017 and later

Frame Coverage

  • 3 years if before January 2014
  • 5 years if January 2014 and later

Excluded

Parts subject to normal wear and tear

Batteries

1 Year Coverage

  • 6 months: Merits 12Ah, 18Ah; MK 12Ah

New 18 Month Policy

  • 1 year: Merits U1, 22NF, Group 24
  • MK 18Ah, U1, 22NF, Group 24, Lithium-ion
Recon Parts

1 Year

90 days coverage (as specified)

A903 Bath Lift

Battery – 180 days

Frame / Components – up to 2–3 years depending on part classification

Excluded

  • Wear and tear items such as covers and suction cups
Overview
At Suncoast Mobility, we are committed to helping you select the right mobility product for your needs, including scooters, power wheelchairs, lift chairs, and other mobility equipment.

If a product is not the right fit, you may request a return authorization by submitting an RMA request. Once submitted, our team will review your order and contact you with next steps, including eligibility confirmation and return instructions.

All returns must be pre-approved and assigned an RMA number before being shipped back. Items sent without authorization may be rejected.

Orders shipped outside the United States via freight forwarders are not eligible for return under any circumstances.
Return Merchandise Authorization (RMA)
All returns require an approved RMA and must meet the following conditions:
  • Items must be new and unused
  • No signs of wear, damage, or installation
  • Original packaging required
  • Return request must be made within 30 days (brand-dependent)
  • Enhance Mobility: 7-day return window
  • Must ship within 7 days of receiving RMA
  • 20% restocking fee may apply
  • Unauthorized returns will not be accepted

Contact:

727-537-6275 or info@suncoastmobility.com
Non-Returnable Items
The following items are not eligible for return:
  • Custom-built or custom-configured products
  • Open-box or used items
  • Lift chairs with custom fabric, heat, or massage options
  • Golden Technologies PR-502 lift chairs
  • Lift chairs removed from original packaging (must be factory sealed)
Return Shipping
Unless an error occurred on our part, all return shipping costs are the responsibility of the customer.
  • Both outbound and return shipping fees apply
  • Insurance is strongly recommended for high-value items
  • Incorrect return shipments may incur additional charges
  • $30 fee may apply for missed carrier pickups
Canceled Orders
Orders canceled after shipment are subject to standard return policies.
  • Orders must be accepted before return processing
  • Refused deliveries incur return shipping costs
  • Restocking fees between 15%–25% may apply
  • Expedited shipping fees are non-refundable
Refunds & Credits
Once your return is received and inspected, refunds will be issued to the original payment method.
  • Inspection period: 2–3 weeks
  • Refunds processed after approval
  • Defective items must be reported immediately
Brand Return Time Frames
Return windows vary by manufacturer:
  • Enhance Mobility: 7 days
  • EV Rider: 14 days
  • Golden Technologies: 3 days (unopened only)
  • Shoprider: 14 days
  • Merits Health: 14 days
  • ComfyGO: 14 days
  • Tzora: 14 days
  • Afikim: 3 days
  • eFOLDi: 3 days
  • Glion: 25–30 days
  • Bespoke: 14 days
  • Drive Medical: Non-returnable if opened
  • Feather Mobility: 14 days
How to Request a Return (RMA)
To request a return:
  • Provide your order number
  • Include item details
  • State reason for return

Submit request:

REQUEST AN RMA

Or call: 727-537-6275
Financing provided by: Shop Pay by Affirm
Shop Pay offers you the option to pay in full at checkout, or split your purchase into regular payments using Shop Pay Installments.
Installments
Shop Pay lets you split payments both online and in-store. Available on orders over $50 USD including taxes and shipping.
Payment Plans

Purchases between $50 to $20,000 USD are eligible.

Pay in 4 ($50–$999)

  • Interest-free payments every 2 weeks
  • No impact on credit score

Pay Monthly ($150–$20,000)

  • 3, 6, or 12-month terms
  • Rates from 0–36% APR
  • No credit score impact to apply

Note: Offers may vary by retailer.

Eligibility Requirements & Credit Score
  • Must be 18+ years old
  • Must reside in the US
  • Must pay in USD

Credit score is not affected for "Pay in 4". Monthly plans may be reported to credit bureaus.

Note: US shipping address required.

Fees or Penalties
  • No interest on 4-payment plans
  • Monthly plans may include interest
  • No late fees
  • Early payment allowed without penalty

Late payments may affect future eligibility.

Restricted Items
  • Cash advances
  • Illegal items
  • Weapons
  • Narcotics
  • Alcohol / tobacco
  • Cryptocurrency
  • Money transfer services
  • Loan / credit card payments
Terms of Service
Disclosure

Rates from 0–36% APR. Options depend on eligibility.

Example: $800 purchase → 12 payments of $72.21 (15% APR) OR 4 payments of $200.

Affirm manages Shop Pay Installments.

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