- Custom order process: Requires assistance from a customer service representative
- Folding seat system: Synchronous seat and footplate fold for easy access and space-saving
- LED stair lighting: Built-in lights improve visibility and safety on stairs
- Adjustable fit: Seat-to-footplate height adjustable from 17"–20"
- Strong weight capacity: Supports up to 265 lbs for reliable daily use
- Rack & pinion drive: Ensures smooth, quiet, and consistent operation
- Advanced controls: Includes smooth start/stop and diagnostic display system
- Customization options: Multiple seat/rail colors, attendant control, and retractable seatbelt
- Built-to-order track system: Custom-fitted for your staircase
- Warranty coverage: 5-year motor/gearbox and 2-year component warranty
Merits Health Navigator Curved Stair Lift (Custom Order)
Merits Health Navigator Curved Stair Lift (Custom Order)


Key Highlights
Product Overview
It features a synchronous folding seat and footplate design that improves accessibility and saves space when the lift is not in use. Integrated LED stair lighting enhances visibility and safety during operation.
The system offers an adjustable seat-to-footplate height ranging from 17" to 20", allowing for a more personalized and comfortable fit for different users.
With a 265 lb weight capacity and a rack & pinion drive system, it delivers smooth, quiet, and reliable performance for everyday use.
Advanced features such as smooth start/stop technology and a diagnostic display help ensure safe operation and easy system monitoring.
Customization options include multiple seat and rail color choices, an attendant control option, and a retractable seatbelt for added safety. Each track is fully built to order for a precise fit in your home.
Backed by a 5-year motor and gearbox warranty and a 2-year component warranty, this stair lift system provides long-term reliability and peace of mind.
Key Specifications
- Max Speed: 20 fpm (6 m/min)
- Battery: 24V DC rechargeable
- Charger: 115–230V AC
- Gradient: 0–52°
Full Specifications
| Max Speed | 20 fpm (6 m/min) |
| Range | Not specified |
| Turning Radius | Not specified |
| Ground Clearance | Not specified |
| Motor | Not specified |
| Controller | Not specified |
| Battery | 24V DC rechargeable |
| Charger | 115–230V AC |
| Gradient | 0–52° |
| Casters | Not specified |
| Drive Wheels | Not specified |
| Brakes | Not specified |
Power Chairs
1 Year (Electronics & Components)
- Electronic controllers
- Harnesses
- Chargers
- Motors (13-month coverage noted by manufacturer)
New 18 Month Policy
18 months if purchased after 12-31-16.
5 Year Frame Warranty
Frame
Excluded
- Tires
- Upholstery / armpads
- Seating
- Plastic or rubber parts
- Painted surfaces
- Bearings
Scooters
1 Year (Electronics & Components)
- Electronic controllers
- Harnesses
- Chargers
- Motors (13-month coverage noted by manufacturer)
- S542 Suitcase scooter components (pullbar, wheels, wheelbar, lock, handle)
New 18 Month Policy
18 months if purchased after 12-31-16.
5 Year Frame Warranty
Frame
Excluded
- Plastic shrouds
- Tires
- Upholstery / armpads
- Seating
- Bulbs
Manual Wheelchairs
5 Year Frame Warranty
Frame
Excluded
- Tires
- Upholstery / armpads
- Plastic or rubber parts
- Bearings
Oxygen Concentrator
3 Year Warranty
Nidek M520 and M525
Excluded
- HEPA filter
- Cabinet intake filter
Beds
5 Year Frame Warranty
Frame and all welds
New 18 Month Policy
18 months if purchased after 12-31-16.
Excluded
- Foot and head panels
- Springs
- Wheels and/or casters
Mason Mattresses
1 Year Warranty
Must be pre-approved by Mason.
Nebulizers
3 Year Warranty
All parts and components
Rollators
1 Year Warranty
All components, assemblies, and parts
New 18 Month Policy
Less than 18 months if January 2017 and later
Frame Coverage
- 3 years if before January 2014
- 5 years if January 2014 and later
Excluded
Parts subject to normal wear and tear
Batteries
1 Year Coverage
- 6 months: Merits 12Ah, 18Ah; MK 12Ah
New 18 Month Policy
- 1 year: Merits U1, 22NF, Group 24
- MK 18Ah, U1, 22NF, Group 24, Lithium-ion
Recon Parts
1 Year
90 days coverage (as specified)
A903 Bath Lift
Battery – 180 days
Frame / Components – up to 2–3 years depending on part classification
Excluded
- Wear and tear items such as covers and suction cups
Overview
If a product is not the right fit, you may request a return authorization by submitting an RMA request. Once submitted, our team will review your order and contact you with next steps, including eligibility confirmation and return instructions.
All returns must be pre-approved and assigned an RMA number before being shipped back. Items sent without authorization may be rejected.
Orders shipped outside the United States via freight forwarders are not eligible for return under any circumstances.
Return Merchandise Authorization (RMA)
- Items must be new and unused
- No signs of wear, damage, or installation
- Original packaging required
- Return request must be made within 30 days (brand-dependent)
- Enhance Mobility: 7-day return window
- Must ship within 7 days of receiving RMA
- 20% restocking fee may apply
- Unauthorized returns will not be accepted
Contact:
727-537-6275 or info@suncoastmobility.comNon-Returnable Items
- Custom-built or custom-configured products
- Open-box or used items
- Lift chairs with custom fabric, heat, or massage options
- Golden Technologies PR-502 lift chairs
- Lift chairs removed from original packaging (must be factory sealed)
Return Shipping
- Both outbound and return shipping fees apply
- Insurance is strongly recommended for high-value items
- Incorrect return shipments may incur additional charges
- $30 fee may apply for missed carrier pickups
Canceled Orders
- Orders must be accepted before return processing
- Refused deliveries incur return shipping costs
- Restocking fees between 15%–25% may apply
- Expedited shipping fees are non-refundable
Refunds & Credits
- Inspection period: 2–3 weeks
- Refunds processed after approval
- Defective items must be reported immediately
Brand Return Time Frames
- Enhance Mobility: 7 days
- EV Rider: 14 days
- Golden Technologies: 3 days (unopened only)
- Shoprider: 14 days
- Merits Health: 14 days
- ComfyGO: 14 days
- Tzora: 14 days
- Afikim: 3 days
- eFOLDi: 3 days
- Glion: 25–30 days
- Bespoke: 14 days
- Drive Medical: Non-returnable if opened
- Feather Mobility: 14 days
How to Request a Return (RMA)
- Provide your order number
- Include item details
- State reason for return
Submit request:
REQUEST AN RMAOr call: 727-537-6275
Financing provided by: Shop Pay by Affirm
Installments
Payment Plans
Purchases between $50 to $20,000 USD are eligible.
Pay in 4 ($50–$999)
- Interest-free payments every 2 weeks
- No impact on credit score
Pay Monthly ($150–$20,000)
- 3, 6, or 12-month terms
- Rates from 0–36% APR
- No credit score impact to apply
Note: Offers may vary by retailer.
Eligibility Requirements & Credit Score
- Must be 18+ years old
- Must reside in the US
- Must pay in USD
Credit score is not affected for "Pay in 4". Monthly plans may be reported to credit bureaus.
Note: US shipping address required.
Fees or Penalties
- No interest on 4-payment plans
- Monthly plans may include interest
- No late fees
- Early payment allowed without penalty
Late payments may affect future eligibility.
Restricted Items
- Cash advances
- Illegal items
- Weapons
- Narcotics
- Alcohol / tobacco
- Cryptocurrency
- Money transfer services
- Loan / credit card payments
Terms of Service
Disclosure
Rates from 0–36% APR. Options depend on eligibility.
Example: $800 purchase → 12 payments of $72.21 (15% APR) OR 4 payments of $200.
Affirm manages Shop Pay Installments.



