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Merits Health Compact Dualer (January 2022)


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The Merits Health Compact Dualer power wheelchair is unlike most power wheelchairs on the market today. This unit allows for easy conversion from rear to front-wheel drive. You simply just release and rotate the chair 180° to complete the conversion. Not to mention the Merits Health Compact Dualer features a low turning radius of only 21" making it perfect to navigate tight spaces.

If the client is new to using power wheelchairs we suggest starting with the RWD.  Once they are comfortable they can proceed to use FWD to fully enjoy the direct-drive direct-response feeling. The Compact Dualer features a 300 lbs weight capacity to accommodate most potential users as well.  Since this power wheelchair features a 21" turning radius it can be used both indoors and out.

Merits Health offers a comprehensive factory warranty that rivals any other competitor in the industry. The Merits Health Atlantis heavy-duty power wheelchair comes with a one-year in-home service contract at our cost. This means if you have any issues for the first year we will dispatch a licensed technician to your home to diagnose and repair the unit for free for one year.

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      Max Speed 5mph
      Range up to 18 miles
      Turning Radius 21"
      Ground Clearance 2"
      Motor DC 24v, 180w(Rating) / 630w(Max)
      Controller PG VR2 60A
      Battery 12V/U1 x 2pcs
      Charger 5A off-board
      Gradient 12°
      Casters 8"(200x50) PU tire
      Drive Wheels 10"(260x85) foam filled tires
      Brakes intelligent, regenerative, electromagnetic

       

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      Power Chairs

      1 YEAR : 13 MONTHS FOR Electronic Controllers, Harnesses,Chargers, Motors

      NEW 18 MOS POLICY :18 MONTHS IF BOUGHT AFTER 12-31-16

      5 YEAR : Frame

      EXCLUDED : Tires, Upholstry/Armpads, Seating, Plastic or Rubber parts, Painted surfaces, Bearings

      Scooters

      1 YEAR : 13 MONTHS FOR Electronic Controllers, Harnesses, Chargers, Motors S542 Suitcase - Puillbar, wheels, wheelbar, lock and handle

      NEW 18 MOS POLICY :18 MONTHS IF BOUGHT AFTER 12-31-16

      5 YEAR : Frame

      EXCLUDED :Plastic shrouds, Tires, Upholstry/Armpads, Seating, Bulbs

      Manual Wheelchairs

       

      5 YEAR : Frame

      EXCLUDED :Tires, Upholstry/Armpads, Plastic or rubber parts, Bearings

      Oxygen Concentrator

       

      3 YEAR : Nidek M520 and M525

      EXCLUDED :Hepa filter, Cabinet intake filter

      Beds

       

      NEW 18 MOS POLICY :18 MONTHS IF BOUGHT AFTER 12-31-16

      5 YEAR :Frame and all welds

      EXCLUDED :Foot and Head panels, Springs, Wheels and/or Casters

      Mason Mattresses

      1 YEAR : 1 Year- must be pre-approved by Mason

      Nebulizers

      3 YEAR : All parts and components

      Rollators

      1 YEAR : All other components, assemblies and parts

      NEW 18 MOS POLICY :< 18 MONTHS IF JANUARY 2017 AND LATER

      3 YEAR :FRAME IF BEFORE JANUARY 2014

      5 YEAR :FRAME JANUARY 2014 AND LATER

      EXCLUDED :Parts or materials subected to normal wear and tear

      Batteries

      1 YEAR : 6 Months Merits - 12Ah, 18AH MK - 12Ah

      NEW 18 MOS POLICY : 1 Year Merits - U1, 22NF, Group 24 MK - 18 AH, U1, 22NF, Group 24, Lithium Ion

      Recon Parts

      1 YEAR : 90 Days

      A903 BATH LIFT

      1 YEAR : BATTERY 180 DAYS

      3 YEAR :2 YEARS

      EXCLUDED :Wear & tear items such as covers and suction cups

       

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      Return Policy

      At Suncoast Mobility, our goal is to ensure that we assist you in selecting the right product for your needs. However, occasionally the product may not work for you. If you need to return an item, please review our Return Policy below and submit an online return authorization request.

      Return Merchandise Authorization

      All no longer wanted returns will be returned at the customer’s expense in the original packaging and must meet the following criteria. The Product must be in new condition (no cracks, scratches, marked tires, or any indications of use). It must be returned in its original packaging. A return merchandise authorization must be requested from Suncoast Mobility within 30 days of the completed delivery. Once a return merchandise authorization number has been supplied the product must be shipped within 7 days. Custom-made units by the manufacturer and are non-returnable: lift chairs with custom fabrics and/or heat and massage, Golden Technologies PR-502 lift chairs and all open box items. All lift chairs must still be banded and unopened due to new FDA COVID-19 sanitary return guidelines. 

      Every product we offer requires a return authorization number to return and a 20% restocking fee will be charged unless otherwise stated. Returns received without this number will not be credited. The easiest way to request an RMA number is by completing our easy online contact form. You may also call us at 727-537-6275 or email us at info@suncoastmobility.com to request an RA number. Please include your order number, name, and the item number you are returning. 

      PLEASE NOTE: Products returned without an RMA number will not be credited. To receive credit, items must be shipped within 7 days from the day the RMA Number and shipping information were provided by Suncoast Mobility.

      Return Shipping

      Unless we made an error, outbound and inbound freight is the customer’s responsibility. We are happy to help you determine which shipping method to use once you have requested your RMA number. We highly recommend insuring larger items for their retail value to protect against shipping damage.

      Please be sure to carefully follow all return-shipping instructions that are included with your Return Merchandise Authorization number. If an item is returned to the wrong address, Suncoast Mobility reserves the right to charge for any additional shipping fees associated with shipping the item to the correct address. If a scheduled pickup with a  carrier is missed, Suncoast Mobility may charge a $10 fee per missed scheduled pickup.

      Canceled Orders

      Orders canceled after the item has shipped are subject to the above return policies. You must accept the delivery then obtain an RA Number from us in order to ship the item back to the correct address. If delivery of an item is refused by the customer the return shipping costs are deducted from the issued credit and a 15% restocking fee will apply. Expedited shipping costs will not be credited if a delivery is refused.

      Credits

      Once your return is received by Suncoast Mobility will issue a credit to the card used for the original purchase. Please allow up to 2-3 weeks for your return to be inspected and credited. If your item is defective or was damaged in shipping, please call us at (727) 537-6275 or email us at info@suncoastmobility.com. We will arrange for the item to be repaired or replaced promptly to ensure your satisfaction.