EV Rider CityCruzer
EV Rider CityCruzer


🛵 CityCruzer 4-Wheel Portable Mobility Scooter — Key Benefits
🛞 Full mono-shock suspension system
Provides a smooth, comfortable ride on both indoor and outdoor surfaces
🌀 Balanced stability & tight turning radius
Combines the stability of a 4-wheel scooter with the maneuverability of a 3-wheel design
💪 Full-size transaxle for enhanced durability
Stronger and more powerful than typical compact scooters
⚖️ Supports up to 285 lbs
Accommodates a wide range of users while maintaining excellent balance and control
📦 Easy disassembly for travel & storage
Ideal for on-the-go lifestyles and compact storage solutions
💺 Folding mobility seat with deep cushions
Includes adjustable armrests that flip up or move laterally for personalized comfort
🌍 Comfort, control, and convenience
Perfect for navigating crowded areas, running errands, or cruising around your neighborhood
📌 Overview
The CityCruzer mobility scooter is one of the only portable scooters on the market that features a full mono-shock suspension system, offering a smooth and comfortable ride. Designed with the stability of a 4-wheel scooter and the maneuverability of a 3-wheel scooter, the CityCruzer provides a tight turning radius, making it ideal for both indoor and outdoor use.
Unlike other compact scooters, the CityCruzer is equipped with a full-size transaxle—not a mini version—enhancing durability and power. With a weight capacity of 285 lbs, it accommodates a wide range of users while maintaining excellent balance and support. This disassembling scooter is easy to break down for travel or storage, making it perfect for on-the-go lifestyles.
The folding mobility seat includes deep cushions and adjustable armrests that flip up or move laterally for personalized comfort. Whether you're navigating through crowded areas or cruising around your neighborhood, the CityCruzer 4-wheel portable scooter delivers the perfect mix of comfort, control, and convenience.
| Dimension (L x W x H) | 1080x495x940 mm 42.5x19.5x37 Inches |
| Ground Clearance | 3" |
| Weight w/i battery Without battery | 57.5kg /126.7 lbs 44kg / 96.8 lbs |
| Battery | 20AH |
| Controller | Dynamic 50A |
| Charger | Input AC 100-240V, Output 24V, 1.5 Amp |
| Front Wheel Size | 200x50 mm / 8”x2” |
| Rear Wheel Size | 200x50 mm / 8”x2” |
| Driving System | Direct drive the rear wheel |
| Brake System | Electromagnetic brakes |
| Control Method | By speed control lever |
| Max Speed Forward | 6.4 km h / 4 mph |
| Slop Grade Ability | 8° |
| Cruising Range | 16-20km / 10-13 mile |
| Max Loading | 136kg / 300 lbs |
| Battery Weight | 13.6 kg |
| Seat Weight | 11.5 kg |
| Minimum turning radius | 53" |
| Turn-around width between limiting wal | 55.12" |
THREE-YEAR LIMITED WARRANTY
Three (3) years from the date of purchase on all structural frame components; including platform, seat post, and frame.
ONE-YEAR LIMITED WARRANTY
One (1) year from the date of purchase, if any part or electronic component of the Scooter or charger is found upon examination to be defective in material and/or workmanship, it will be repaired or replaced, at EV Rider, LLC’s option, without charge. Labor charges are NOT included. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always required. For warranty service, please contact the dealer/company from whom you purchased your EV Rider product.
6 MONTHS LIMITED WARRANTY
All spare parts carry a six month limited warranty from the day of sale. This includes replacement batteries and chargers sold separately from the original scooter purchase.
SHIPPING - DOMESTIC: All warranty items will be shipped via Fedex Ground. Requested expedited shipping will be at the expense of the purchaser.
SHIPPING - INTERNATIONAL: Parts will be provided under warranty at no charge, but shipping to any offshore and/ or international location will be the responsibility of the purchaser. International and offshore end-users must contact the dealer/distributor directly to initiate the warranty process.
ONE-YEAR WARRANTY EXCEPTIONS
Motor: In cases where there is an increase in the operational noise level, the warranty does not apply. (An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter).
The batteries are warranted by EV Rider for one year after the purchase of the Unit with the exception of the Stand-NRide scooter.
Service: Warranty service can be performed by EV Rider, LLC or by an authorized EV Rider, LLC service facility. Do not return faulty parts to EV Rider, LLC without prior consent. A request for a Return Authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter. This Warranty excludes:
- Batteries that are provided free with the scooter. See the EV Rider invoice/packing slip for additional detail.
- Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.)
- Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper operation, excessive loading, maintenance, or storage, commercial use or use other than normal.
- Used other than for the purpose of the purchaser’s mobility.
- Repairs and/or modifications made to any part of the scooter without specific and prior consent from EV Rider, LLC.
- Labor, service calls, shipping, and other charges incurred for repair of the product not approved by EV Rider, LLC.
Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults due to a defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty. There is no other express warranty.
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of incidental or consequential damages. So, the above limitation or exclusion may not apply to you.
EV Rider, LLC // www.evrider.com 800-944-1997
Return Policy
At Suncoast Mobility, our mission is to help you find the perfect mobility product to meet your needs. Occasionally, however, a product may not be the right fit. If you need to return an item, please review our Return Policy below and submit an online return authorization request. Once your request has been reviewed, a Suncoast Mobility representative will contact you with detailed instructions and next steps for your return. Please note that units shipped outside the USA via a freight forwarder cannot be accepted for return.
Return Merchandise Authorization
All no longer wanted returns are the customer’s responsibility and must be shipped in the original packaging while meeting the following requirements. The product must be in new condition, with no cracks, scratches, marked tires, or any signs of use. A Return Merchandise Authorization (RMA) must be requested from Suncoast Mobility within 30 days of delivery for most brands, while Enhance Mobility products have a 7-day return window. Once an RMA number is issued, the item must be shipped within 7 days.
Please note that custom-made products are non-returnable, including lift chairs with custom fabrics or heat/massage features, Golden Technologies PR-502 lift chairs, and all open-box items. All lift chairs must remain banded and unopened to comply with FDA COVID-19 sanitary return guidelines. Any item opened from the original packaging cannot be returned.
Every product requires an RMA number for returns, and a 20% restocking fee will apply unless otherwise stated. Items returned without an RMA number will not be credited. The easiest way to request an RMA is by completing our online contact form, or you may call 727-537-6275 or email info@suncoastmobility.com. Include your order number, name, and item number when requesting an RMA.
Important: Products returned without a valid RMA number will not be credited. To receive credit, items must be shipped within 7 days of receiving your RMA number and shipping instructions from Suncoast Mobility.
Return Shipping
Unless Suncoast Mobility made an error or the item arrived damaged, all outbound and inbound shipping costs are the customer’s responsibility. Our team is happy to assist in determining the best shipping method once you have requested your Return Merchandise Authorization (RMA) number. We strongly recommend insuring larger items for their retail value to protect against potential shipping damage.
Please carefully follow all return shipping instructions provided with your RMA number. Items returned to an incorrect address may incur additional shipping fees, which Suncoast Mobility reserves the right to charge to the customer. Additionally, if a scheduled carrier pickup is missed, a $30 fee per missed pickup may apply.
Canceled Orders
Orders canceled after shipment are subject to Suncoast Mobility’s return policies. Customers must accept delivery and then request a Return Authorization (RA) number to return the item to the correct address. If a delivery is refused, the return shipping costs will be deducted from the issued credit, and a 15% - 25% restocking fee will apply. Please note that expedited shipping charges are non-refundable if delivery is refused.
Credits
Once your return is received by Suncoast Mobility will issue a credit to the card used for the original purchase. Please allow up to 2-3 weeks for your return to be inspected and credited. If your item is defective or was damaged in shipping, please call us at (727) 537-6275 or email us at info@suncoastmobility.com.
Return Time Frames:
Enhance Mobility: Return must be requested within 7 days of delivery.
EV Rider: Return must be requested within 14 days of delivery and returned to the warehouse within 20 days.
Golden Technologies: Return must be requested within 3 days of delivery. Lift chairs must be unopened, if opened they are nonreturnable.
Shoprider: Return must be requested within 14 days of delivery and returned to the warehouse within 20 days.
Merits Health: Return must be requested within 14 days of delivery and returned to the warehouse within 20 days.
ComfyGO: Return must be requested within 14 days of delivery.
Tzora: Return must be requested within 14 days of delivery.
Afikim: Return must be requested within 3 days of delivery
eFOLDi: Return must be requested within 3 days of delivery
Glion: Return must be requested within 25 days of delivery and returned to the warehouse within 30 days.
Bespoke: Return must be requested within 14 days of delivery.
Drive Medical: Not returnable if opened. If unopened you have 14 days to open your request.
Feather Mobility: Return must be requested within 14 days of delivery.
How to Submit a Return Authorization Request
We understand that not every purchase may go perfectly, but don’t worry—our team is here to assist you every step of the way. Before starting the return process, we kindly ask that all customers review our return policy to ensure a smooth experience.
The easiest way to submit a return request is by clicking here, which will direct you to our Contact Us form. When completing the form, please include your contact information, the item purchased, and your reason for the return. If you prefer to speak directly with one of our qualified customer service representatives, you can call us at 727-537-6275. We appreciate your cooperation and patience as we process your return request.
REQUEST AN RMA
Financing provided by: Shop Pay by Affirm
Installments
Shop Pay offers you the option to pay in full at checkout, or to split your purchase into regular payments with Shop Pay Installments, both online and in store. Installment options vary by store and can be used on orders over $50 USD, including discounts, shipping, and taxes.
Payment plans
Purchases between $50 USD to $20,000 USD are eligible for Shop Pay Installments, with options to:
Pay in 4 for purchases $50 to $999
- Interest-free payments every 2 weeks
- No impact to your credit score
Pay monthly for purchases $150 to $20,000
- 3, 6, or 12-month terms
- Rates from 0-36% APR
- No impact to your credit score to apply
Note: Minimum purchase amounts and offers may vary by retailer.
Eligibility requirements and credit score
You must be over the age of 18, reside in the US, and be paying in USD to use Shop Pay Installments.
Your credit scores aren't impacted if your purchase is split into 4 bi-weekly payments using Shop Pay Installments. If your purchase is split into monthly payments, then your payments may be reported to a credit bureau.
Note: To use Shop Pay Installments you need a US shipping address.
Fees or penalties
For purchases split into 4 bi-weekly payments, there are no additional charges or interest rates applied. Purchases split into monthly payments may be subject to interest.
You can pay your balance off early without penalty.
There are no late fees. However, partial or late payments may affect your ability to use Shop Pay Installments in the future.
Restricted items
There are some items that you can’t use Shop Pay Installments to purchase, including, but not limited to:
- Cash advances
- Illegal items and activities
- Weapons, including parts and accessories
- Narcotics
- Regulated products such as alcohol, tobacco, or drug paraphernalia
- Currency, including cryptocurrency
- PayPal, Venmo, and other money transfer services
- Loan and credit card payments
Terms of Service
Learn more about Affirm’s terms of service or Shop’s terms of service.
Disclosure
Rates from 0-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers: affirm.com/licenses.
For example, a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR, or 4 interest-free payments of $200 every 2 weeks.
Affirm is the originator and servicer of Shop Pay installments, but payments are managed in your Shop Pay account.



