- Full mono-shock suspension system: Delivers a smooth and comfortable ride across indoor and outdoor terrain
- Stable 4-wheel design with tight turning radius: Combines strong stability with excellent maneuverability
- Full-size transaxle: Provides enhanced durability and stronger performance than typical compact scooters
- Supports up to 285 lbs: Accommodates a wide range of users while maintaining balance and control
- Easy disassembly design: Breaks down quickly for travel and convenient storage
- Comfortable folding seat: Deep cushioning with adjustable armrests for personalized support
- Everyday versatility: Ideal for errands, neighborhood use, and navigating crowded spaces
EV Rider CityCruzer
EV Rider CityCruzer


Key Highlights
Product Overview
One of its standout features is the full mono-shock suspension system, which helps absorb bumps and provides a noticeably smoother ride on both indoor flooring and outdoor surfaces.
The CityCruzer combines the stability of a 4-wheel scooter with the maneuverability of a 3-wheel design, giving it a tight turning radius that works well in crowded or confined spaces.
Built with a full-size transaxle, this scooter offers enhanced durability and stronger performance compared to many other portable models in its class.
With a weight capacity of up to 285 lbs, it supports a wide range of users while maintaining excellent stability, balance, and control throughout use.
The scooter also features a folding seat with deep cushioning and adjustable armrests that flip up or move laterally, allowing for a more customized and comfortable seating experience.
Overall, the CityCruzer is an ideal solution for users who want a dependable, easy-to-transport mobility scooter that performs well in both everyday travel and neighborhood cruising.
Key Specifications
- Weight Capacity: 300 lbs (136 kg)
- Top Speed: 4 mph (6.4 km/h)
- Battery Range: 10–13 miles (16–20 km)
- Battery: 20Ah
- Ground Clearance: 3″
- Turning Radius: 53″
- Overall Dimensions: 42.5″ L x 19.5″ W x 37″ H
- Weight (with battery): 126.7 lbs (57.5 kg)
- Weight (without battery): 96.8 lbs (44 kg)
- Controller: Dynamic 50A
- Brake System: Electromagnetic
- Drive System: Rear wheel direct drive
Full Specifications
| Dimensions (L x W x H) | 1080 x 495 x 940 mm / 42.5″ x 19.5″ x 37″ |
| Ground Clearance | 3″ |
| Weight (with battery) | 57.5 kg / 126.7 lbs |
| Weight (without battery) | 44 kg / 96.8 lbs |
| Battery Weight | 13.6 kg |
| Seat Weight | 11.5 kg |
| Battery | 20Ah |
| Charger | AC 100–240V input / 24V 1.5A output |
| Controller | Dynamic 50A |
| Front Wheel Size | 200 x 50 mm / 8″ x 2″ |
| Rear Wheel Size | 200 x 50 mm / 8″ x 2″ |
| Driving System | Rear wheel direct drive |
| Brake System | Electromagnetic brakes |
| Control Method | Speed control lever |
| Max Speed | 4 mph / 6.4 km/h |
| Climbing Angle | 8° |
| Cruising Range | 10–13 miles / 16–20 km |
| Max Load Capacity | 136 kg / 300 lbs |
| Minimum Turning Radius | 53″ |
| Turning Width | 55.12″ |
3-Year Limited Warranty
Three (3) years from the date of purchase, covering all structural frame components including:
- Platform
- Seat post
- Frame
1-Year Limited Warranty
One (1) year from the date of purchase, EV Rider, LLC will repair or replace defective parts or electronic components of the scooter or charger.
Important details:
- Labor is not included
- Customer is responsible for delivery to authorized repair facility
- Proof of purchase and serial number required
6-Month Limited Warranty
All spare parts carry a six (6) month warranty from the date of sale, including:
- Replacement batteries
- Chargers sold separately from scooter purchase
Shipping Policy
Domestic: Warranty items ship via FedEx Ground. Expedited shipping is paid by the customer.
International: Parts are covered under warranty, but shipping costs are the responsibility of the purchaser. Claims must be processed through the dealer/distributor.
Warranty Exceptions
Not covered:
- Motor noise increase due to wear or overuse
- Batteries beyond standard coverage period (excluding Stand-N-Ride scooter)
Warranty Exclusions
- Free batteries supplied with scooter
- Wear-and-tear items (tires, tubes, belts, bulbs, upholstery, brushes, fuses, shrouds, footrests)
- Damage from misuse, accidents, neglect, or improper storage
- Unauthorized repairs or modifications
- Commercial or improper use
- Labor, service calls, shipping not approved by EV Rider
Batteries & Liability
Batteries are covered for one year, except wear-and-tear or misuse-related failure.
Gradual performance decline is considered normal and not a defect.
All implied warranties are limited to one year and exclude consequential damages where permitted by law.
Contact Information
EV Rider, LLC
Website: www.evrider.com
Phone: 800-944-1997
Overview
If a product is not the right fit, you may request a return authorization by submitting an RMA request. Once submitted, our team will review your order and contact you with next steps, including eligibility confirmation and return instructions.
All returns must be pre-approved and assigned an RMA number before being shipped back. Items sent without authorization may be rejected.
Orders shipped outside the United States via freight forwarders are not eligible for return under any circumstances.
Return Merchandise Authorization (RMA)
- Items must be new and unused
- No signs of wear, damage, or installation
- Original packaging required
- Return request must be made within 30 days (brand-dependent)
- Enhance Mobility: 7-day return window
- Must ship within 7 days of receiving RMA
- 20% restocking fee may apply
- Unauthorized returns will not be accepted
Contact:
727-537-6275 or info@suncoastmobility.comNon-Returnable Items
- Custom-built or custom-configured products
- Open-box or used items
- Lift chairs with custom fabric, heat, or massage options
- Golden Technologies PR-502 lift chairs
- Lift chairs removed from original packaging (must be factory sealed)
Return Shipping
- Both outbound and return shipping fees apply
- Insurance is strongly recommended for high-value items
- Incorrect return shipments may incur additional charges
- $30 fee may apply for missed carrier pickups
Canceled Orders
- Orders must be accepted before return processing
- Refused deliveries incur return shipping costs
- Restocking fees between 15%–25% may apply
- Expedited shipping fees are non-refundable
Refunds & Credits
- Inspection period: 2–3 weeks
- Refunds processed after approval
- Defective items must be reported immediately
Brand Return Time Frames
- Enhance Mobility: 7 days
- EV Rider: 14 days
- Golden Technologies: 3 days (unopened only)
- Shoprider: 14 days
- Merits Health: 14 days
- ComfyGO: 14 days
- Tzora: 14 days
- Afikim: 3 days
- eFOLDi: 3 days
- Glion: 25–30 days
- Bespoke: 14 days
- Drive Medical: Non-returnable if opened
- Feather Mobility: 14 days
How to Request a Return (RMA)
- Provide your order number
- Include item details
- State reason for return
Submit request:
REQUEST AN RMAOr call: 727-537-6275
Financing provided by: Shop Pay by Affirm
Installments
Payment Plans
Purchases between $50 to $20,000 USD are eligible.
Pay in 4 ($50–$999)
- Interest-free payments every 2 weeks
- No impact on credit score
Pay Monthly ($150–$20,000)
- 3, 6, or 12-month terms
- Rates from 0–36% APR
- No credit score impact to apply
Note: Offers may vary by retailer.
Eligibility Requirements & Credit Score
- Must be 18+ years old
- Must reside in the US
- Must pay in USD
Credit score is not affected for "Pay in 4". Monthly plans may be reported to credit bureaus.
Note: US shipping address required.
Fees or Penalties
- No interest on 4-payment plans
- Monthly plans may include interest
- No late fees
- Early payment allowed without penalty
Late payments may affect future eligibility.
Restricted Items
- Cash advances
- Illegal items
- Weapons
- Narcotics
- Alcohol / tobacco
- Cryptocurrency
- Money transfer services
- Loan / credit card payments
Terms of Service
Disclosure
Rates from 0–36% APR. Options depend on eligibility.
Example: $800 purchase → 12 payments of $72.21 (15% APR) OR 4 payments of $200.
Affirm manages Shop Pay Installments.



