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Merits Health Velocity (Special Order - Not For Sale Online)


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This unit is a special order you must speak with one of our representatives to complete and customize your purchase. Not available for purchase online, please call us at 727-537-6275.

    • Seat to Floor Height 16.5"-19.5"
    •  Adjustable seat width and depth 16"--2"
    •  Unoccupied tie-downs standard
    •  Center of gravity 0°-55° posterior
    •  Shear reduction recline 90°-150°
    •  Optional power seat lift with12" of elevation
    •  Tension-adjustable front and rear suspension
    •  LED lights come standard on the shroud

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      Max Speed 6mph
      Range 18 miles
      Turning Radius 26"
      Ground Clearance 2.4"
      Motor DC24V, 275W
      Controller PG or R-Net
      Battery 22NF
      Charger 5A off-board
      Gradient
      Casters 6" x 2"
      Drive Wheels 14" x 3"
      Brakes Intelligent, regenerative, electromagnetive

       

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      Power Chairs

      1 YEAR : 13 MONTHS FOR Electronic Controllers, Harnesses,Chargers, Motors

      NEW 18 MOS POLICY :18 MONTHS IF BOUGHT AFTER 12-31-16

      5 YEAR : Frame

      EXCLUDED : Tires, Upholstry/Armpads, Seating, Plastic or Rubber parts, Painted surfaces, Bearings

      Scooters

      1 YEAR : 13 MONTHS FOR Electronic Controllers, Harnesses, Chargers, Motors S542 Suitcase - Puillbar, wheels, wheelbar, lock and handle

      NEW 18 MOS POLICY :18 MONTHS IF BOUGHT AFTER 12-31-16

      5 YEAR : Frame

      EXCLUDED :Plastic shrouds, Tires, Upholstry/Armpads, Seating, Bulbs

      Manual Wheelchairs

       

      5 YEAR : Frame

      EXCLUDED :Tires, Upholstry/Armpads, Plastic or rubber parts, Bearings

      Oxygen Concentrator

       

      3 YEAR : Nidek M520 and M525

      EXCLUDED :Hepa filter, Cabinet intake filter

      Beds

       

      NEW 18 MOS POLICY :18 MONTHS IF BOUGHT AFTER 12-31-16

      5 YEAR :Frame and all welds

      EXCLUDED :Foot and Head panels, Springs, Wheels and/or Casters

      Mason Mattresses

      1 YEAR : 1 Year- must be pre-approved by Mason

      Nebulizers

      3 YEAR : All parts and components

      Rollators

      1 YEAR : All other components, assemblies and parts

      NEW 18 MOS POLICY :< 18 MONTHS IF JANUARY 2017 AND LATER

      3 YEAR :FRAME IF BEFORE JANUARY 2014

      5 YEAR :FRAME JANUARY 2014 AND LATER

      EXCLUDED :Parts or materials subected to normal wear and tear

      Batteries

      1 YEAR : 6 Months Merits - 12Ah, 18AH MK - 12Ah

      NEW 18 MOS POLICY : 1 Year Merits - U1, 22NF, Group 24 MK - 18 AH, U1, 22NF, Group 24, Lithium Ion

      Recon Parts

      1 YEAR : 90 Days

      A903 BATH LIFT

      1 YEAR : BATTERY 180 DAYS

      3 YEAR :2 YEARS

      EXCLUDED :Wear & tear items such as covers and suction cups

       

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      Return Policy

      At Suncoast Mobility, our goal is to ensure that we assist you in selecting the right product for your needs. However, occasionally the product may not work for you. If you need to return an item, please review our Return Policy below and submit an online return authorization request.

      Return Merchandise Authorization

      All no longer wanted returns will be returned at the customer’s expense in the original packaging and must meet the following criteria. The Product must be in new condition (no cracks, scratches, marked tires, or any indications of use). It must be returned in its original packaging. A return merchandise authorization must be requested from Suncoast Mobility within 30 days of the completed delivery. Once a return merchandise authorization number has been supplied the product must be shipped within 7 days. Custom-made units by the manufacturer and are non-returnable: lift chairs with custom fabrics and/or heat and massage, Golden Technologies PR-502 lift chairs and all open box items. All lift chairs must still be banded and unopened due to new FDA COVID-19 sanitary return guidelines. 

      Every product we offer requires a return authorization number to return and a 20% restocking fee will be charged unless otherwise stated. Returns received without this number will not be credited. The easiest way to request an RMA number is by completing our easy online contact form. You may also call us at 727-537-6275 or email us at info@suncoastmobility.com to request an RA number. Please include your order number, name, and the item number you are returning. 

      PLEASE NOTE: Products returned without an RMA number will not be credited. To receive credit, items must be shipped within 7 days from the day the RMA Number and shipping information were provided by Suncoast Mobility.

      Return Shipping

      Unless we made an error, outbound and inbound freight is the customer’s responsibility. We are happy to help you determine which shipping method to use once you have requested your RMA number. We highly recommend insuring larger items for their retail value to protect against shipping damage.

      Please be sure to carefully follow all return-shipping instructions that are included with your Return Merchandise Authorization number. If an item is returned to the wrong address, Suncoast Mobility reserves the right to charge for any additional shipping fees associated with shipping the item to the correct address. If a scheduled pickup with a  carrier is missed, Suncoast Mobility may charge a $10 fee per missed scheduled pickup.

      Canceled Orders

      Orders canceled after the item has shipped are subject to the above return policies. You must accept the delivery then obtain an RA Number from us in order to ship the item back to the correct address. If delivery of an item is refused by the customer the return shipping costs are deducted from the issued credit and a 15% restocking fee will apply. Expedited shipping costs will not be credited if a delivery is refused.

      Credits

      Once your return is received by Suncoast Mobility will issue a credit to the card used for the original purchase. Please allow up to 2-3 weeks for your return to be inspected and credited. If your item is defective or was damaged in shipping, please call us at (727) 537-6275 or email us at info@suncoastmobility.com. We will arrange for the item to be repaired or replaced promptly to ensure your satisfaction.