Shipping Information

Standard ground shipping is FREE for all orders in the lowe 48 United States. Orders shipped to Alaska, Hawaii, Puerto Rico, etc., are subject to additional shipping charges. Some of the larger products may not be available for shipment outside of the lower 48 United States. Orders that are shipped via Federal Express or UPS may arrive on your doorstep within 3-6 business days.We don't ship internationally but we can ship your device to a freight forwarder in the lower 48 states for free. Once the unit is in the freight forwarders possession we are no longer liable for it. If you order to a country outside of the USA your order will be canceled and a full refund will be issued. Any purchase with a value over $500 will require a signature.

When purchasing some of our larger units please remember these medical devices will ship with a freight carrier. This means you can expect a slightly longer wait compared to some of our smaller offers. All  freight shipments will require a delivery appointment so we ask you to please include a working phone number in order for this to be set up when the device is ready. Please note that all freight shipments include free curbside delivery and will not be brought inseide your home. If this does not work for you we do offer upgrades to white glove delivery and inside delivery.

  

Larger Mobility Scooters

All travel and heavy duty scooters will arrive within 6-10 business days via a freight carrier. Custom scooters with non-standard seat sizes or other custom options can take 1-2 weeks to leave the warehouse. Most scooters are shipped via a freight carrier and the freight carrier will call you to arrange a specific delivery date and time once the unit is at their local facility. Most units are available to be upgraded to white glove delivery, inside delivery, and express services.

   

  Power Wheelchairs

Once ordered power wheelchairs will leave the warehouse within 1-3 business days. Custom chairs with non-standard seat sizes or other custom options can take 1-2 weeks to leave the warehouse. Power wheelchairs are shipped via a freight carrier and the freight carrier will call you to arrange a specific delivery date and time once the unit is at their local facility. Most units are available to be upgraded to white glove delivery, inside delivery, and express services.

   

Lift Chairs

All lift chairs are delivered via a freight carrier. The freight carrier will call you to arrange a specific delivery date and time once the lift chair is at their local facility. Lift chairs can take anywhere from 5 business days to 4 weeks to arrive depending on the model, fabric, and options . In stock chairs leave the warehouse within 2 business days and any customized lift chair can take up to 3-4 weeks to arrive. In most cases, we can check inventory to see if the specific chair that you want is in stock and ready to ship. Most units are available to be upgraded to white glove delivery, inside delivery, and express services.

    

  Folding Mobility Scooters

Most automatic and manually folding scooters will be shipped via Federal Express or UPS. Orders that are shipped via Federal Express or UPS may arrive on your doorstep within 3-5 business days. From time to time they may be delivered via a freight carrier. The freight carrier will call you to arrange a specific delivery date and time once the lift chair is at their local facility if this is the case. Since these units are valuable we do ask that someone be home to accept the delivery and to sign for the package to confirm the completed shipment. Most units are available to be upgraded to white glove delivery, inside delivery, and express services.